I have had a great experience at Pugi. We recently bought a 2004 demo Volkswagon Passat from them at a great price. But it wasn't the price that made it such a great experience. The sales folks there are wonderful -- they are not like typical car salesmen. They were helpful, didn't pressure anything and gave their honest opinion on many items. Even after buying the car they have been very helpful and accomodating with many items. They seem to really go the extra mile in helping folks. They have good customer service!