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PsPrint LLC - Emeryville, CA - Reviews page 1 - Judysbook

PsPrint LLC

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2861 Mandela Parkway
Emeryville, CA 94608
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(800) 511-2009
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Reviews

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( 5 )

Best

i never quite believe testimonials. they could be made up for, all i know. so for whatever my opinion is worth here: psprint sent me samples, they have superfast, accomodating cu...

Worst

Th e service was terrible. They make you pay before an image can be uploaded. I called to make sure I would be able upload one they told me the file was fine then it would not go....

fantastic! 3/15/2011

i never quite believe testimonials. they could be made up for, all i know. so for whatever my opinion is worth here: psprint sent me samples, they have superfast, accomodating customer service, and they're less expensive at better quality than any other place i've found locally or online. you just can't beat a free hardcopy proof. more

PS Print 2/7/2011

This is the best online printing company that I have ever worded with. Live support and live customer service. Personalized graphics support adn qucik turn around time. simply the BEST. I would HIGHLY recommend them. Regina more

Brian is a great creative artist! 1/25/2011

Brian Bernardino was our graphic designer on a postcard job and did a fabulous job - he came up with such a great design for our artwork and we could not be more pleased with the results and the quick turnaround. Thank you Brian for a great experience! more

Top-notch printing! 1/24/2011

I am constantly impressed with this company. They have low prices, quick turnaround, and always do quality work. I will continue to return to them for all my printing projects! more

Excellent customer service and our cards came out AMAZING! 12/2/2010

We just received our order and I can't tell you how impressed I am with the quality of our cards. They came out even better than we planned!! From the online templates (so helpful) to their amazing customer service department, not only did we end up with exactly what we hoped for...but I actually learned a lot in the process. As an amateur, I feel empowered now to move forward with even more design projects. This is my second year in a row using PsPrint and can say without hesitation that I will be returning again for all of our future projects. Just wonderful!!! I highly recommend PsPrint! more

PsPrint is the BEST 11/25/2010

My experience with PsPrint is that they are professional, fast, and consistently the least expensive printer, especially if you're in the Bay Area and can pick up the order yourself. I've printed brochures, business cards, and flyers with them and been totally satisfied every time. I highly recommend PsPrint. more

Great Service 11/12/2010

I have been working with PsPrint for the last couple of years. They have been great every step of the way. Brian B. Has been great with his Graphic Designs. He has alot of good ideas. Jana very helpful with customer service and Patrick is great with the mailing services. Thank you PsPrint for helping me build my business. Dr Matthew Young more

Awesome work 11/11/2010

As someone not experienced in print I have found PS Print to be most helpful. They have answered numerous questions. I appreciate the fact that I can speak to a live person within 2 minutes of every phone call. Emails with the graphic design folks were always returned within the hour. I will definately be brining my next print jobs to PS Print more

Great work! 10/6/2010

I've used PsPrint for the past two years on a variety of print projects. They do excellent work and provide great customer support—all at a very competitive price. more

terrible service 9/13/2010

Th e service was terrible. They make you pay before an image can be uploaded. I called to make sure I would be able upload one they told me the file was fine then it would not go. I emailed tech support and they wanted to charge me $35 to change the file type or $90 to redo the image. Then when I finally got some one to do it on my end the mapping program did not work we had to over size the image form the specs on the page. This will be my first and last purchase here! more

order # 863920 8/27/2010

I sent 4 cards to be type set and only received 3 to review. more

RIP-OFF graphics charges 8/19/2010

Good: Price & turn around time and ease of ordering (I THOUGHT). Bad: A $75 estimated charge from your graphics department to add 3 short lines of text to the back of my Note Card. My entire order of 50 cards costs $65 - your grraphics dept. wants $75 to add a title and my name to the back of the card. Improvements: More realistic graphics charges AND a user-friendly online tool to EASILY set up lay-outs without having to go out and buy PHOTOSHOP and take a 3 week course at UCLA grad school in computer design. Please remember that MOST of the public does not have your proficiency with setting up lay-outs.. Other: This is your opportunity ot prove if you are a typical company or a GREAT company. I am NOT a photoshop owner or a graphics techie - How about PS print setting up a service dept for customers like me who don't know HOW to download a template into photoshop (mainly because we DON'T have Photoshop on our computers). If I had had an enjoyable experience I would have sent you lots of orders for larger quantities since my firm does a lot of direct mail and promotional advirtising. What can we do here folks??. more

First Class Company 8/19/2010

What an honor to deal with a company that is responsible, respectful, and "in tune" with what the customer envisions! Their staff is excellent, courteous, and dependable. The art and layout designers are creative and inventive. They are exceedingly talented and a pleasure to work with. more

First Class Company 8/19/2010

What an honor to deal with a company that is responsible, respectful, and "in tune" with what the customer envisions! Their staff is excellent, courteous, and dependable. The art and layout designers are creative and inventive. They are exceedingly talented and a pleasure to work with. more

Printing & Publishing Services 8/11/2010

The process was a learning excercise. I appreciate PsPrint working with me on the final product. The price was very reasonable and the graphic service was very helpful. Thanks more

International Issues 7/1/2010

Good: The user friendly website was easy to navigate and upload an order. I was also impressed with the special sale offer - that is what drew me to the service.. Bad: That there is a separate shipping charge for each item instead of one final amount based on actual cost. I ordered 2000 postcards - shipping is $31.80; broker $18.35. Because they were 7 different designs, it is $170 shipping & $75.40 broker for the same exact number & weight. Especially unhappy that if I was a US customer, shipping charges could be combined, but being from Canada they say there's nothing can be done.. Improvements: Allowing item needs ordered at the same time to be taken as one single order, put together and sent as such instead of breaking it down by image and charging excessive shipping.. Other: It would seem that this day and age, with global marketing, that there would be a better system for servicing international orders. It is really no more difficult to ship across the border - I am a manufacturer and do it all the time - both receiving and sending. This is an extremely strange & inefficient service and certainly not designed to welcome international business.. more

Post Card 6/30/2010

Keeya did an excellent job working with me on artwork that was not quite ready, but she managed to fix it and did a great job. more

customer service 6/17/2010

First time customer, had lots of questions and they've been nothing but helpful and polite. In this day and age it's nice to find someone who still believes in customer service Bill Sauvigne' more

Good quality but terrible shipping costs 6/4/2010

Have almost always been pleased with quality of work but the shipping charges are out of control. Costs me usually twice as much as through other printers to ship the products. Company does not offer to let me directly bill shipping charges to my wholesale UPS account, and will not ship USPS. Shipping to tooooo expensive. more

i love PsPrint 5/21/2010

every job comes back exactly as the artwork was sent and they have never missed a quoted shipment deadline. This is a great company and i would recommend them 100%. --marketing director, houston, tx more
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