DO NOT RENT a property they manage. Nothing gets fixed, no one seems to know what's going on, complaints do not get responded to. Our place seemed nice when we saw it but who knew that the water would turn on and off and that the heat bangs incessantly all winter. We have repairs needed that haven't been addressed the entire time we've lived here. And yet the rent is raised every year and they expect you to have a 24 open house when you move out. They might be great for condos but my suspicion is that they are too busy with those properties to manage their rental units effectively. Don't waste your money to support service like this.