Progressive Plumbing, Heating & Air

I read how bad Progressive Plumbing is from the reviews. The reviews really discouraged me to call Progressive for some plumbing work that I wanted done, but I called them anyway. Thank God I did. They're the best thing that happened to us since we bought our estate home in Brier Creek. My hot water temperature was horrible. It took almost 4 or 5 minutes to get warm at the shower. Progressive installed a recirculating hot water system in my home before Thanksgiving and we have been celebrating since. Progressive beat the 2 top competitors prices by hundreds of dollars and did Class A work. They met and exceeded the equipment necessary for this installation. \r I was so impressed with their professionalism that I also had them replace my 7 under counter lights in our kitchen. They installed top notch halogen fixtures with a low light or bright light option switch. When we're cooking we use the bright light switch. The low light option makes the kitchen look warm and rustic. It's really beautiful. \r \r The moral of this review is to discourage the reading of negative reviews as gospel. In our case, these reviews were no where near what we experienced. We don't work for Progressive or own stock in it, etc., but, in all fairness, it's our number 1 company to do any plumbing or electrical work in our home. They're Outstanding.\r more

I read how bad Progressive Plumbing is from the reviews. The reviews really discouraged me to call Progressive for some plumbing work that I wanted done, but I called them anyway. Thank God I did. They're the best thing that happened to us since we bought our estate home in Brier Creek. My hot water temperature was horrible. It took almost 4 or 5 minutes to get warm at the shower. Progressive installed a recirculating hot water system in my home before Thanksgiving and we have been celebrating since. Progressive beat the 2 top competitors prices by hundreds of dollars and did Class A work. They met and exceeded the equipment necessary for this installation. \r I was so impressed with their professionalism that I also had them replace my 7 under counter lights in our kitchen. They installed top notch halogen fixtures with a low light or bright light option switch. When we're cooking we use the bright light switch. The low light option makes the kitchen look warm and rustic. It's really beautiful. \r \r The moral of this review is to discourage the reading of negative reviews as gospel. In our case, these reviews were no where near what we experienced. We don't work for Progressive or own stock in it, etc., but, in all fairness, it's our number 1 company to do any plumbing or electrical work in our home. They're Outstanding.\r more

pretty good services I will definitely call them again next time. more

pretty good services I will definitely call them again next time. more

Horrible customer service, rude technicians and very high quotes. Always shop around more

Horrible customer service, rude technicians and very high quotes. Always shop around more

My main house shut-off valve broke, it wouldn't open after I shut it off. I called Progressive Plumbing and Piping. They told me I have to pay $80 for the guy to come in and look at my valve, even though I told them exactly what needs to be fixed. OK, I bit the bullet. The guy came in, took a look, told me my shut off valve needed to be replaced (DUH!) and it would cost me $320 after discount. What was I to do, calll another guy to pay him $80 for telling me my shut off valle needed to be replaced?. I bit hte bullet again. He spent all of 15 minutes making a hole in the wall and replacing the valve. When I saw the finished work, I started wondering how he's going to close the hole, because the valve handle was INSIDE the wall when it was in the shut position. He said they don't close holes, and if I'm concerned about drafts I could just fill the inside space with some insulation foam and leave the hole open. Really? I though for $320 I would get my valve the way it was before--valve in more

My main house shut-off valve broke, it wouldn't open after I shut it off. I called Progressive Plumbing and Piping. They told me I have to pay $80 for the guy to come in and look at my valve, even though I told them exactly what needs to be fixed. OK, I bit the bullet. The guy came in, took a look, told me my shut off valve needed to be replaced (DUH!) and it would cost me $320 after discount. What was I to do, calll another guy to pay him $80 for telling me my shut off valle needed to be replaced?. I bit hte bullet again. He spent all of 15 minutes making a hole in the wall and replacing the valve. When I saw the finished work, I started wondering how he's going to close the hole, because the valve handle was INSIDE the wall when it was in the shut position. He said they don't close holes, and if I'm concerned about drafts I could just fill the inside space with some insulation foam and leave the hole open. Really? I though for $320 I would get my valve the way it was before--valve in more

I bought a certificate ($89) through Twongo for a service on my heating and a/c. I missed the deadline because it was during the holidays and I travel quite a bit for my job so I got behind. I called Progressive and the girl who answered the phone said they would not honor it because it expired. I understand these things so I asked her if I could apply the $89 toward another service and again she repeated what sounded like a rote response sitting in front of her. She might as well have been a robot because no matter how I tried to discuss alternatives, she kept saying the same thing. This is very short-sighted on their part because I used to have a service contract with another company and bought this in anticipation of checking out the company to potentially have them start doing my service. I even told the girl this but it was still a ""I'm sorry, but our policy is......"". I may be out $89 but this company is out the potential of an even greater sale! more

I bought a certificate ($89) through Twongo for a service on my heating and a/c. I missed the deadline because it was during the holidays and I travel quite a bit for my job so I got behind. I called Progressive and the girl who answered the phone said they would not honor it because it expired. I understand these things so I asked her if I could apply the $89 toward another service and again she repeated what sounded like a rote response sitting in front of her. She might as well have been a robot because no matter how I tried to discuss alternatives, she kept saying the same thing. This is very short-sighted on their part because I used to have a service contract with another company and bought this in anticipation of checking out the company to potentially have them start doing my service. I even told the girl this but it was still a "I'm sorry, but our policy is......". I may be out $89 but this company is out the potential of an even greater sale! more

I just wanted to thank you for all of your help yesterday with our plumbing issues here. When I called in to the office, the staff did a wonderful job assisting me and I really appreciate that. I wanted to make sure you knew that the professionalism and pleasant attitude were greatly appreciated. Your company has always done a great job for us and it does not go unnoticed. more

I just wanted to thank you for all of your help yesterday with our plumbing issues here. When I called in to the office, the staff did a wonderful job assisting me and I really appreciate that. I wanted to make sure you knew that the professionalism and pleasant attitude were greatly appreciated. Your company has always done a great job for us and it does not go unnoticed. more

I just wanted to thank you for all of your help yesterday with our plumbing issues here. When I called in to the office, the staff did a wonderful job assisting me and I really appreciate that. I wanted to make sure you knew that the professionalism and pleasant attitude were greatly appreciated. Your company has always done a great job for us and it does not go unnoticed. more

Four out of five reviews have either two 5star reviews of this company (and no other reviews) or a 5star review and the same rug cleaning company (and no other reviews). It's so hard to get reviews when it seems employees or friends of the owners do the reviews. more

Four out of five reviews have either two 5star reviews of this company (and no other reviews) or a 5star review and the same rug cleaning company (and no other reviews). It's so hard to get reviews when it seems employees or friends of the owners do the reviews. more

Four out of five reviews have either two 5star reviews of this company (and no other reviews) or a 5star review and the same rug cleaning company (and no other reviews). It's so hard to get reviews when it seems employees or friends of the owners do the reviews. more

Eeek! Yesterday my hot water went out and I called Progressive Plumbing and Steve their technician was able to get out to my house within the hour and I had hot water by Saturday night. So glad to know I was able to get such great service when I had an emergency. I would recommend them to ANYONE!!! Thanks again!!!!! more

Eeek! Yesterday my hot water went out and I called Progressive Plumbing and Steve their technician was able to get out to my house within the hour and I had hot water by Saturday night. So glad to know I was able to get such great service when I had an emergency. I would recommend them to ANYONE!!! Thanks again!!!!! more

Eeek! Yesterday my hot water went out and I called Progressive Plumbing and Steve their technician was able to get out to my house within the hour and I had hot water by Saturday night. So glad to know I was able to get such great service when I had an emergency. I would recommend them to ANYONE!!! Thanks again!!!!! more

Progressive came quickly and resolved the problem. I was happy with the service. more