For starters, I have "problem" hair and need sensitive & capable stylists for it & asked in advance if they would be up to the job. Initially said yes, but when they saw my hair took a picture of it for their web site. Then did a terrible job and charged me an arm & a leg!! Went back & complained. They did an average job fixing it without charge & I still had to go to another salon for a decent haircut. I should have learned, but called they anyway for another appt. & heard them "dis" me in the background. Highly unprofessional & told them so.
Cons: unprofessional attitu, rude & demeaning beha