If you live in Nashville (or around the area), this company is great for service. We used to have satellite service with ""another"" provider in Nashville...and they gave us a great deal with equipment and so forth, but they were AWFUL when you had a problem with service or repairs. Since we switched to Prime, we get great and FAST service. We like it much better than Comast too.
Pros: Have Dish AND Direct, Dish has best line-up, FAST Service/Repair
Cons: Truthfully, none