Preston Wynne Day Spa could have easily has a 4 or even a five star rating if it weren't for the management. They have top notch professionals offering facials, massages, etc. of a typical day spa. Doris is great for facials and Brynn is superb massages. They are conveniently located in downtown Saratoga with parking sometimes a problem during the day. The spa itself is a bit small (small waiting area, small dressing/shower facilities, etc.) with reasonable sized treatment rooms. Some of the rooms share a wall with a court yard that can be noisy sometimes. The management can be very inflexible which is a big turn off. The reason we no longer go there is because they charged us for cancellation even though we moved the appoint one day earlier. The $70 cancellation fee resulted in losing hundreds, if not thousands, of dollars of business. Another turn-off is the heavy pushing of their own generally very expensive products.
PROS: Great professionals
CONS: Bad management, sometimes nois