Color - I am a redhead, and red hair color is not an easy color to get right - it can be too pink, too orange, too brown for my very fair complexion you get the picture. Any experienced colorist knows this!
Long story short, I wanted to cry today after I was told by the owner Reno "everyone is talking about you..." Basically how complicated I am that I'm never satisfied. I"ll spare you the details and just tell you that it's very typical to try different color combinations to get red hair right, but you DON'T CHALK THIS UP AS THIS CLIENT IS TOO HARD TO PLEASE.
Hahaha, Reno, you desparately need to take a customer service class buddy, you have a thing or two or a million to learn!! Claudie you're very nice and competent, I'm sorry that I will be going to the BBB about Reno and his attitude. He is bringing you down!
If you're human I would think twice about coming here. If anything goes wrong, God forbid... you will be treated like a 3rd class citizen. Regardless of your being on time, paying them lots of money, complimenting them when things go right, referring others to their salon, and just being a nice polite person overall.
They OBVIOUSLY DONT APPRECIATE IT, take your money somewhere else.