As a first time hot-tub buyer, I was very apprehensive about making such a large (for me) investment without any idea what I was doing or what to buy. I researched the internet extensively, made appointments and toured every single hot tub place in Austin (I mean, every single one?) and for the money, this Clearwater Spa is the best value in town, hands down. It's quiet, easy to operate, the chemical thing is a no-brainer, and it looks great! I get lots of compliments from my friends.
Thank you for making the purchase so easy. When I first spoke with you on the phone, I told you I was looking to establish a long-term relationship, not a hard sell. You've been honest, up-front and very informative. You listened to what I wanted and found the best fit for my budget and requirements. You have gone out of your way to make every aspect of the purchase easy for me from arranging financing to providing detailed operational instructions.
Pros: Great service and value!
Cons: It's too hot outside to use it...