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Premier Air Conditioning & Htg - Houston, TX - Reviews page 1 - Judysbook

Premier Air Conditioning & Htg

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2109 Lou Ellen Ln
Houston, TX 77018
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(713) 682-0888
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Reviews

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Best

Our experience has always been great with these guys. We moved into our townhouse 16 years ago. The builder used the saddest no name units but these guys made them hold out for a...

Worst

David came out to my home and placed it hand on top of the outside compressor and said I needed a new unit ($8-9,000). He NEVER tested the unit's pressures or freon levels. He NEV...

Never had a single problem 5/17/2011

Our experience has always been great with these guys. We moved into our townhouse 16 years ago. The builder used the saddest no name units but these guys made them hold out for almost 10 years. We purchased top of the line systems from them one at a time. Not only did they give us a great price but gave us a loaner unit for three months when the last unit died before we were ready to replace it!! They have also taken care of my business ac units for the last five years. more

DID NOT CHECK UNIT-WANTED TO SELL A NEW SYSTEM 11/27/2010

David came out to my home and placed it hand on top of the outside compressor and said I needed a new unit ($8-9,000). He NEVER tested the unit's pressures or freon levels. He NEVER looked at the unit. He NEVER cleaned the coils. I have a service contract. Do you think I ought to trust him to come back... more

Horrible Service, or lack thereof 5/1/2009

Called them at 7:30 AM with a problem. They finally called back, and said someone would be there between 12:00 and 4:00. At 6:25 they called and said someone would be there in about 30 min. Told them never mind, I would call a good company like John Moore. These people installed the units in my new home 2 years ago, and have had nothing but problems with the units. The exact same problem that I called about happened exactly a year ago to the date. In my opinion, they are rude, do not care about the customer, and some guy by the name of Davis who identified himself as the service manager, basically said he did not care what people thought of their service. Actually I thought maybe he was spaced out on something. Pros: There are so many additional companies so you do not have to Cons: They do not know the meaning of service more

HORRIBLE EXPERIENCE - rude service tech, did not fix my HVAC, didn't seem to understand the problem 3/28/2008

I have my maintenance contract with this company. The rep that came out told me they installed the HVAC in my house. When I tried to use the air conditioner in the house, the heat came on. When I called the company for service, they denied that they installed the HVAC and told me they would send someone when they got around to it. Pros: Not a single thing Cons: Rude service techs, unprofessional, don't understand how to fix HVAC more
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Additional information

  • Neighborhoods:

    North, Oak forest/ Garden Oaks

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