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Precision Tune Auto Care - Sunnyvale, CA - Reviews page 1 - Judysbook
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Precision Tune Auto Care

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1004 West El Camino Real (at Two Sunnyvale Locations: 135 N. Wolfe Rd. & 1004 W. El Camino Real)
Sunnyvale, CA 94087
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(408) 733-3770
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Main categories:

Auto Parts , Auto Repair & Service

Related categories:

Automotive

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Precision Tune Auto Care - Sunnyvale, CA
Precision Tune Auto Care - Sunnyvale, CA
Precision Tune Auto Care - Sunnyvale, CA
Precision Tune Auto Care - Sunnyvale, CA
Precision Tune Auto Care - Sunnyvale, CA
Precision Tune Auto Care - Sunnyvale, CA

Reviews

( 4 )
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( 1 )
( 2 )

Best

After having my My Audi-A-6 towed there for what I thought was a starter issue (engine didn't start, but battery was fine), they looked at it on the second day they said it had st...

Worst

I had to take my car here like 3 times, and let me tell you I'm not coming back! I spent about $1000 already, and my car wasn't even fixed. Everytime I passed by my car was just i...

they suck 4/8/2011

They destroyed my Audi A6. Costing me thousands of dollars to repair for their incompetence more

Service With A Smile 5/1/2010

After having my My Audi-A-6 towed there for what I thought was a starter issue (engine didn't start, but battery was fine), they looked at it on the second day they said it had started working again without them having done anything to fix it. I got there expecting to pay the agreed-upon diagnostic fee, but they didn't charge me anything. The car has worked great since. I recommend them for the fairness and honesty-- these are people that you can trust. more

Best Bet For a Great Automotive Repair Shop 3/26/2010

I think this place is awesome. They never do things to your car that you don't ask for and in general they have awesome customer service. I've never had a bad experience with them. They are also super reasonable and when you get their coupons in the mail you are seriously getting a deal. more

Automotive Shop With Integrity 3/4/2010

Honest Friendly Knowledgeable and Fast: James The Manager is awesome! He takes care of you in a very timely manner (no repairs ever taking more than 1 full day!) drives you back to work (if it's not too far away) also will provide you with a rental if he needs to keep your car longer.. and doesn't overcharge you like the "stealer-ships" do . I've taken my car there for 4-5 years and never had a problem. they are awesome more

Best Automotive Shop 3/3/2010

I have been bringing my car to precision tune for a year now.. I have received the best care for my Audi They are very experienced,professional,fair& most Important honest.. In my book they have me as a loyal customer. Thanks for the great service of my Audi more

horrible, never going there again 6/24/2006

Went in for a 90k service on my toyota 4runner. The car came back with 3 different issues that weren't there before! Overall quality and customer service is really poor. The car had no issues before, we just wanted to do a regular maintenance before a road trip we were going to take over July 4th weekend. this is a big maintenance so i expected a pretty big bill. The problems started happening almost immediately after we drove the car off the lot. When we got home, I noticed the wiper fluid was leaking out of a slit in the hose. They should have done anything to the hose, but maybe it got cut during some of the other maintenance. We went back to get it fixed the next day. We came back after they said it was fixed, but it still wasn't fixed!! I tried showing the mechanic where the issue was and he gave me some major attitude. thankfully, the manager made him replace the entire hose. later that night, my wife and i found out that the right hand blinker wasn't working. i went under the car and saw that the wires were loose. these wires are near where the wiper fluid hose is so presumably it was knocked loose during the wiper hose repair. I didn't think this was that big of a deal so i wasn't that upset (other than it confirmed to me that they don't really do quality work and are kinda sloppy). however, the next day is when the big stuff happened! my wife was driving the car up to Rancho San Antonio to go hiking when the car stalled and the engine turned off. This is a huge safety issue b/c, as with any car, the power brakes and steering don't work when the engine is shut off. She tried restarting the car, and luckily was able to restart/coast back down the hill to the Chevron gas station on the corner of Homestead and Foothill. The mechanic there looked at it and saw that the coolant hose was completely detached and all the coolant had leaked out!!! The mechanic there was good and fixed the issue, but we had a big bone to pick with Precision Tune Auto Care. My wife took the car back there and at first the mgr wasn't apologetic or sympathetic, etc... We demanded some money back. At first, the mgr wasn't that sympathetic to our demands - he said they'd recheck the work they had done and see what was wrong, but by this point the coolant leak issue had already been fixed! He gave us an $85 dollar credit for future oil changes - but thats not the point. Why would I go back there? We're going to talk to the owner on Monday (since this is the weekend) to see if we can get anything worked out. But with the poor quality of work done, I now have to take the car somewhere else to double check the work. Doesn't make me very confident ahead of our roadtrip coming up. And I wouldn't make such a big issue of it if only one of these things had happened, but I just can't trust the quality of their work with so many things going wrong. I will never, never go there again.... more

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Will they actually fix your car 8/13/2005

I had to take my car here like 3 times, and let me tell you I'm not coming back! I spent about $1000 already, and my car wasn't even fixed. Everytime I passed by my car was just in the parking lot, no one was working onn it. The customer service is horrible; I would call to check up on my car and the guy would tell me "I'll call you back in 5 minutes." well I would never hear from him again until I called in the next day myself. They never actually fixed my car so I had to get it towed somwhere else. more
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Owner Message

  • Precision Tune Auto Care is the fast, convenient & affordable solution to all your car repair & routine vehicle maintenance needs. Our certified technicians will help you keep your vehicle safe & reliable on the road. And with our 12 month/12,000 mile...

Additional information

  • Hours:

    Mon-Fri 8am - 6pm; Sat 8am - 5pm; Sun Closed
  • Payments:

    Visa, Master Card
  • Neighborhoods:

    Sunnyvale West

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