My first 3 visits were wonderful, I believed I had found a keeper, however, this changed. There are three veterinarians that work at this facility. Some are great, and one in particular lacks social skills. In short, he managed to make me cry because I used an over the counter flea medication on my cats, and suggested I could have killed them with the product. In addition he chewed out his assistant in front of me for improperly placing an item on a counter. At the end of my visit, while paying, I also found that they charged me for a nail clipping, after the assistant suggested the vet could " show me how to do it properly."
PROS: Highly qualified vets
CONS: Caters to high income families, everything is a 'service' and will cost you