Called this shop to ask them if they had time to install a O2 sensor in a Jeep TJ. A very simple job, especially on a Jeep TJ. The guy on the other end said, "Sure, bring it in." I said, "Great." Then I told him I had just bought the part, so all I need was for him to install it, he replied, "That's junk." I said, "But it's a brand new, Bosch O2 sensor," he said, "I don't care. Don't bother," and hung up the phone. Literally, hung up. No need to bother with these guys, if this is an indication of their service to the customer.