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Pop-A-Lock - Houston, TX - Reviews page 1 - Judysbook

Pop-A-Lock

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Houston, TX 77002
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(713) 659-6736
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Reviews

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( 8 )

Best

Very curtious and knowledgeable technician.

Worst

Sure they overcharge you for roadside assistance. But the way they do their employees is even more deplorable. It's basically slave labor. They have a turnover rate of 10+ employe...

Niel Harris 7/17/2014

Very curtious and knowledgeable technician. more

Roadside service by X24 on 7-19-2013 7/19/2013

The service technician that came out to change my tire was courteous diligent and very professional. My roadside assistance told me he would be there in 30 minutes, but my wait was only 10 minutes. He had my tire changed and I was back on the road before the 1.2 hour was up. I highly recommend this company. more

This company = White collar business criminals 1/30/2013

Sure they overcharge you for roadside assistance. But the way they do their employees is even more deplorable. It's basically slave labor. They have a turnover rate of 10+ employees per month. Then they charge those 10 employees 500$ each for not abiding by their contract to work slave labor for 120 days. So do the math, they're making $60,000 a year just on screwing their employees out of their paychecks. Yea, great company! I hope the owner gets cancer. more

Avoid: Part of National Locksmith SCAM 4/6/2012

Beware! Locking yourself out of your car or home is frustrating enough. But imagine calling a locksmith then being charged double – or even more – the quoted fee. The Attorney General’s Office receives complaints every per month about so-called “local” locksmiths pulling a bait-and-switch. In many cases, these “locksmiths” arrive in unmarked vehicles, damage doors in their feeble attempts to pick locks and still demand more money. • If you’re locked out of your car and have a roadside assistance service, call them first. • Ask for referrals from your Judy’s Book or Facebook Friends. • Use a locksmith with a shop. A physical location or shop ensures that you have a way to contact the business in case of a problem, but of course you’ll need to confirm the address. • Dial a local number and listen to how the person answers the phone. If a company answers the phone with a generic phrase like "locksmith," rather than a company-specific name, be wary. Ask for the legal name of the business. If the person refuses, call another locksmith. • Get an estimate for all work and replacement parts from the locksmith before work begins. In cases of a lock-out, most legitimate locksmiths will give you an estimate on the phone for the total cost of the work. After the work is completed, demand an invoice. • Ask for ID, including a business card. Expect the locksmith to ask you for identification, as well. A legitimate locksmith should confirm your identity and make sure you’re the property owner before doing any work. Some legitimate locksmiths will work out of a car for quick or emergency jobs, but most will arrive in a service vehicle that is clearly marked with the name of the business. • Remember, this person has the keys to your car or home. So if you’re not comfortable with the service provider, refuse service. more

Dont work for or use this company 6/30/2011

When an employee works for pop a lock they are forced to sign a contract where thery are promised to make at least 6 to 8 calls a day. The reality is that they only get about 2 to 4 calls a day. That only averaged out to about $3 an hour after the end of the week was said and done, thus making no money. They put thier employees in danger and have never done anything to correct the situation. This is an unlawfull and untrustworthy locksmith service. The owners steal from thier employees, by making them sign a contract saying they have to work 120 days or they take $500 from them. They wait until thier 120 days is almost up, then fire people, on many different occations. They get the people to sign this comtract by promising them that they will make 6 to 8 calls a day. The owners of the company will tell the employee one thing and the customer another so it looks bad on the employee. They do not care about the people they serve or the people they employ, it is all about them lining thier pockets with more money, no matter what has to be done to get it. The service is terrible because the employees know that the owners do not care about them so they take thier sweet time getting to the job. We are worse off after working for this company than ever before. I have never been so taken advantage of in my life and urge people to think twice before calling this company for any locksmith service. I also encourage every one to tell thier road club that they do not want Pop A Lock as thier service provider. If you do this you will be giving justice to many many former employees they fired within thier 120 day. more

Dont work for or use this company 6/30/2011

When an employee works for pop a lock they are forced to sign a contract where thery are promised to make at least 6 to 8 calls a day. The reality is that they only get about 2 to 4 calls a day. That only averaged out to about $3 an hour after the end of the week was said and done, thus making no money. They put thier employees in danger and have never done anything to correct the situation. This is an unlawfull and untrustworthy locksmith service. The owners steal from thier employees, by making them sign a contract saying they have to work 120 days or they take $500 from them. They wait until thier 120 days is almost up, then fire people, on many different occations. They get the people to sign this comtract by promising them that they will make 6 to 8 calls a day. The owners of the company will tell the employee one thing and the customer another so it looks bad on the employee. They do not care about the people they serve or the people they employ, it is all about them lining thier pockets with more money, no matter what has to be done to get it. The service is terrible because the employees know that the owners do not care about them so they take thier sweet time getting to the job. We are worse off after working for this company than ever before. I have never been so taken advantage of in my life and urge people to think twice before calling this company for any locksmith service. I also encourage every one to tell thier road club that they do not want Pop A Lock as thier service provider. If you do this you will be giving justice to many many former employees they fired within thier 120 day. more

just the facts 1/16/2011

This company was suspended last year for sending out felons as unlicensed locksmiths. I would never trust a company that knowingly did such a thing. According to what I was able to find out about locksmith licensing, if you have a felony record, you cannot obtain a license. So make sure you ask for their license and id. more

DO NOT WORK FOR THIS COMPANY 9/1/2010

You will not make any money working for this company!!!!! You have to pay for your own fuel, you do not get as many calls a day ass they say you do. even if you get at least 100 calls a pay period. You might make 1000 every 2 weeks. Thats what your pay check is, but you probally spend 600 a week in fuel. You also cannot quit for 4 months or they will take your check. FUCK POP-A-LOCK more

Less Then Satisfactory :[ 10/19/2009

First of all the customer service was terrible, I called at 9 am and scheduled, and NO ONE GOT BACK TO ME. I called and called and nothing, I wasted an entire day,I've got other things to do. WORSE SERVICE EVER! more

Totally opposite experiences 9/9/2005

I had a totally opposite experience with Pop-a-Lock than the other poster. Service was fast and well worth the money. I was told on the phone that it may take them a while to get out, but gave them a number and they got back to me about the time they would be there. more

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No service. 8/12/2005

First the driver was over 2 hours late, did not contact me to tell me they would be late and he did not gave any reason for being extremely late other than they were busy. Why don't you try a little customer service and let the customer know what kind of wait there is expected so the customer can make an informed decision to wait or make other arrangements... Avoid at all cost. more
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