One star is too much for this company but I couldnt rate any lower. If for some crazy reason you do decide to go with them, make sure your head is over there shoulder at ALL times. They have the absolute WORST customer service. I could sit here and write a 10 page paper on why NOT to get your pool built by them but I dont have the time. We had custom pool/landscape extra put in, in the 500k range. We have had the WORST experience with them. I dont right reviews, but felt obligated too, to hopefully stop one person from going through the same headaches we've had to go through. By the way, the other review by rchx is Spot on.