My husband and I consider ourselves pretty big foodies and like to give restaurants a fair chance; however, our dinner tonight was awful. We chose Polo's to celebrate my birthday, and at first it seemed like a nice, romantic ambiance especially with the live piano music. However, we sat at the table with our menus closed, ready to order for about 15 minutes while the waiters stood around in the kitchen or were wining and dining guests that looked like they were spending a lot of money there. Throughout our entire meal they were not attentive and our food was extremely slow to come out considering how empty the restaurant was. Yes, my cesar salad was very delicious and had lots of flavor, and my husband's lobster bisque was some of the best we've tried. Yet, we don't go to restaurants of this caliber for their soup and salad. Both of our fish courses were overcooked and lacked any type of flavor. One of my scallops tasted almost rancid. The only thing good on both the plates was the grilled asparagus. We watched the chefs in the kitchen (since we had an abundance of time between courses) and realized they were placing all the orders in a large "oven." When we asked the waiter about it, he said they flash cook every plate toward the end to cook each dish through. It sounded to us like microwaving, and that's what the food tasted like. We've ate our fair share of nice restaurants and have both worked in the food service industry, and I've never seen a "fine dining" restaurant prepare food this way. For about $30 a plate, I expect my food to come straight off the grill - especially when this restaurant had maybe 5 tables this night. Overall, we will never go back.
Pros: Decor, Lobster Bisque, Chopped Cesar Salad
Cons: Service, Grilled Salmon, Grilled Snapper Special