We've used Pleasant Valley Travel for two different trips, one a cruise and the other an all-inclusive resort, and each time we've been very happy with them. They are so helpful and are sure to take care of every detail there is. They meet with you to plan, answer any questions (then or later if you call), and then go over all of the paperwork with you when it comes in before your trip. They had great suggestions for shows to see and places to go, and booked us a discounted show as well. On the cruise, they even sent us a bottle of wine to our stateroom the first night. I've heard that they are moving to a different location soon. I hope it's not too far away, because I'd like to use them again for our next big trip.