My wife and I came with high expectations at the invitation of friends who said this was their favorite pizzaria. There is no clearly identified place to order pizza, so we stood next to the cash register while four employees milled behind the counter not making eye contact, one of whom was busy with her cell phone. Two young guys came in and immediately got served. When their business was transacted we moved to the exact spot the young guys were standing in, thinking it must be the magic place. Again, four milling employees making no eye contact. As I was about to say, ""Where do we go to order pizza?"" a middle-aged couple came in and were immediately asked if they could be helped. Now I'm a little steamed. The woman behind the counter working the cell phone sighed loudly and approached us and asked to take our order. Finally, we ordered our pizza and were served our drinks. Our pizza was delivered in 20 minutes and we sat down to enjoy a nice evening. After about 30 minutes one of the staff began visiting our table every five minutes asking if we had any plates he could clear away. After the third such visit we had nothing left but the plate with our remaining pizza on it. But that didn't stop him; he continued to come every five minutes asking if he could take something away. There were only three other tables occupied -- over a dozen were empty, but this was so obviously an effort to get us to clear out. I had just got a refill of my soda, so I wasn't eager to leave. But since we were getting the bum's rush, I asked if I could get a ""to go"" cup for my beverage. Mr. Every Five Minutes said it was against their policy. So we left, and we will NOT be back. There are just too many pizza restaurants in Bexar County to have to pay good money to one that poorly staffed and that ignorant of customer service. Oh, and the ""rating"" for this restaurant is not accurate. eight ""5s"", one ""4"" and four ""1s"" gives an average of 3, not 4.