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Pizza Hut - Abilene, TX - Reviews page 1 - Judysbook

Pizza Hut

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3533 N 1st St
Abilene, TX 79603
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(325) 672-2722
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Food & Dining

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My family and I dined in at this location last night, and we were very upset with our experience. When we first got there, it was confusing if we should seat ourselves, or wait to...

Long Wait Times, Bad Customer Service, Forgettable Food! 1/27/2010

My family and I dined in at this location last night, and we were very upset with our experience. When we first got there, it was confusing if we should seat ourselves, or wait to be seated. We waited in line just to make sure and the man at the counter was the only one receiving phone calls, and taking care of the guests up front, so it was a long wait time. Then once the line died down and we were next, someone walked in and the man helped that guest before he helped us, even though we had been waiting. We finally found out that we could sit down and then we waited again for another 5 minutes for someone to come to our table with a menu. After we ordered, we waited about an hour for our food and when it finally came, we got 2 mediums instead of 1 large because they ran out of large pizza's. That was fine, but then the Pizza didnt taste good, the crust was very strange, we ordered pan and it was soft and rubbery-like. Overall bad experience, we were one of the only ones in the resturaunt and it was obvious that they didnt have enough employees. We will not be going back to this location and we do not reccomened this to anyone. Pros: Close by. Cons: Long Wait Times, Bad Customer Service, Forgettable Food! more
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Editorial

  • In Short
    Kid-friendly eat-in restaurants and small takeout shops alike sport interiors done in the signature red and white with a touch of yellow. Orders are placed at the...

  • 7/22/2008 Provided by Citysearch

Additional information

  • Hours:

    Sat-Sun: 6am-1am, Mon-Fri: 6am-11pm
  • Payments:

    Visa, American Express, Master Card, Discover
  • Neighborhoods:

    Westwood Richland

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