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Pioneer Cycling - Minneapolis, MN - Reviews page 1 - Judysbook

Pioneer Cycling

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12741 Central Ave Ne
Minneapolis, MN 55434
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(763) 755-8871
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Retail Shopping , Sports & Recreation

Reviews

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Best

Your customer service was top notch! You truly do take care of your customers and their bikes. It is great knowing that we can depend on someone when we really need to. I would ...

Worst

I was very specific about my needs when I walked in the door - I needed a bike to pull my Burley Trailer. \r It took me less than 24 hours after purchasing the bike they recomme...

Editorial review from Citysearch 5/6/2013

Love this Winery. Excellent Pear Wine, Chardonney, etc. The winery is lovely with a huge old fashioned bar-like area, fireplace and all the trappings. Lots of room for wondering but the WINE IS OUR FAVORITE!!!\r more

Editorial review from Citysearch 8/7/2012

Not only do they have good selection but they can also do any repair and upgrade to your bike.\r more

Editorial review from Citysearch 8/2/2012

This was my 1st time coming to this store and I was very pleased. This is a great place where I sent in my bicycle to be fixed. The mechanic, was very friendly and spent a lot of time working on my bicycle. The bicycle had a flat tire and some other problems. The price charged was lower than some of their competitors. They also gave some good general knowledge about bicycle tires and other maintenance routines. \r more

Editorial review from Citysearch 7/26/2012

Not only did my entire family get bikes and equipment here but my neighbors as well.\r more

Editorial review from Citysearch 7/13/2012

Excellent customer service and repair service. Thank you for all your cheerful help! \r more

Editorial review from Citysearch 6/20/2012

Your customer service was top notch! You truly do take care of your customers and their bikes. It is great knowing that we can depend on someone when we really need to. I would not hesitate recommending your shop to anyone. Thank you! more

Editorial review from Citysearch 6/15/2012

The customer service was great. Very informative and my bike is like new again. Thanks for all the help. more

The manager will go out of his way to 6/7/2012

The manager will go out of his way to help you out. It is a great place for bike commuters who need basic parts and accessories. more

Free tune-ups rock. Got my bike 6/1/2012

Free tune-ups rock. Got my bike shifting, breaking, and the rims tuned for free. I would recommend Pioneer to anyone with any type of bike hands down. more

good task 5/21/2012

Swung back by during a break from work to pick up some super sweet gear for my bicycle. Alas, I saw the prototypical bike shop guy, who I've definitely seen around before. He was really nice and helped me replace some hoopla I was not so excited about. Stuff seemed a tad pricey, but I feel that way about pretty much everything these days. more

best customer service 5/21/2012

Best customer service I have experienced during my ""hunt"". more

great staff 5/2/2012

I came from San Francisco for a solar convention and was going to rent a bike. Then I saw a very resonably priced folding bike which I bought instead. more

great selection 5/2/2012

Great selection and staff. Very informative and helpful. Thanks for everything guys! more

nice job. 4/26/2012

This is my new favorite bike shop. Great customer service and not snobby or lazy guys. I have had such bad experiences at other bike shops , I will now go out of my way to come here. Great selection of stuff at reasonable prices more

Friendly and Helpful 4/20/2012

Highly recommend Pioneer Cycle to anyone and everyone interested in bicycles. They have a huge variety of bicycles and gear, and the staff is very friendly and helpful. more

Poor customer service 5/19/2008

I was very specific about my needs when I walked in the door - I needed a bike to pull my Burley Trailer. \r It took me less than 24 hours after purchasing the bike they recommended to realize it will not work with the Burley. \r They recommended an upgraded bike with disc brakes because it would stop easier. But stopping won't be a problem because the trailer can not be used with disc brakes.\r I contacted the store immediately - they offered an exchange to the bike without disc brakes but would only give me the $$ difference in store credit. Even though I never even rode this bike and they obviously did not meet my ONLY need - they refuse to refund the cost difference between the two bikes. \r The return policy is NOT on the receipt. It is NOT on the website. It is only on the door - I'm not even sure that is legal.\r I simply can not believe they don't know anything about Burley Trailers - Burley is the number one bike trailer. This shop either only knows the product they sell and have no basic knowledge of other bikes or accessories used in bicycling OR they just wanted to oversell me an accessory that I did not need and could not use. I believe they were only out for the $$ not to meet my needs! \r There is a new Penn Cycle down the road in Blaine. They have a 30 Day Satisfaction Guarantee. Go to Penn. I wish I had. Pros: Location Cons: Customer Service more
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