If you had a bad experience with a dog groomer than you know what it can be like finding one that you like. Three tries but we finally got it right. At first I would feel bad when I had to take my dogs to the groomers because I thought they must be scared or stuck in a cage but this place changed all that. They do not use cages for any of the animals to dry -only sectioned off. The place is clean and neat with the cutest puppy & kitty wall decor. From the rhimestone ceramic water bowl to the adorable little bed cushions on the floor in the "waiting area" -it was just so cute. It is strictly a groomers and not a pet store so you no longer have to look and listen to the 500 puppies going crazy when you walk in. As for the cut, exactly what I wanted and the dogs turned out great. The groomer and staff are so friendly and nice that you feel comfortable leaving your animal in their hands -afterall, your animal is a member of the family.