Great service. Always easy to schedule a service appt. When you arrive, the check in is quick and easy. After checking in, you wait in a clean waiting room that includes a tv, coffee, water, soda, tea and light snacks. There is also free wireless. The service is always completed sooner than promised and they are good about informing you of issues, but not pressuring you to fix them; rather, they educate you as to what may or may not be necessary at the time. I bought my car here in 2006 and have continued to service it here ever since. Car is running great 7 years later. Thank you, Piazza Acura of West Chester!