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Phoenix Motor Works, Inc. - Austin, TX - Reviews page 1 - Judysbook

Phoenix Motor Works, Inc.

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3839 Bee Cave Rd (at Blanco Street)
Austin, TX 78746
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(512) 431-8975
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Phoenix Motor Works, Inc. - Austin, TX
Phoenix Motor Works, Inc. - Austin, TX
Phoenix Motor Works, Inc. - Austin, TX
Phoenix Motor Works, Inc. - Austin, TX
Phoenix Motor Works, Inc. - Austin, TX
Phoenix Motor Works, Inc. - Austin, TX
Phoenix Motor Works, Inc. - Austin, TX
Phoenix Motor Works, Inc. - Austin, TX

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Reviews

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Best

I cannot say enough good about this shop. I have taken my BMW there for a couple years now. They are very honest and most important they do NOT try to get money from you for unn...

Worst

I don't like this place. I called for a telephone quote, and told them exactly what was wrong with my car. He told me $680. Well, I should have gotten it in writing. But he sa...

Editorial review from Citysearch 9/13/2013

Great & honest! Just spent about $1,000, & feel like I got a new Volvo--runs & rides better. Unfortunately they have the car again--this time a dead battery. Their runner got it started in a flash, & they're putting in a new one. Feel lucky that I tried mid-afternoon Friday to start it up. Found them a few years ago, when I had a BMW. Susan G. Taylor more

Worst auto service I've ever seen 8/16/2011

Had a 911 Porsche who was going under buyers review. They told me the car had a coolant leak which I could of gotten a blind man to feel around and tell me the same thing. They had no idea what part was causing it, had no clue what it would cost to fix, and wouldn't even do the job. Yet their sign says Porsche? Awful service I hope the buyer didn?t get charged because if he did he was ripped off. I wouldn't recommend or allow these people to put grease on a bicycle chain. more

Best Place 2/23/2011

I cannot say enough good about this shop. I have taken my BMW there for a couple years now. They are very honest and most important they do NOT try to get money from you for unneeded repairs. Recently I took my car in because I was concerned about a noise my brakes were making and thought they might need to be repaired due to mileage, etc. They looked it over and told me the brakes were fine and explained what the noise probably was. They had the perfect opportunity to take money from me but didn't. That has been my experience with this business for the last couple years. more

Watch Out! 9/7/2010

I went for a simple light repair and to have a diagnostic done to help id any additional work needed on my Volvo. Not only did the price keep changing on me - when I called them on that I was told they would do it for an additional amount so I agreed to pay more than the original quote for the same work. more

Great place DOWNTOWN to service your european car! 3/27/2007

Called Phoenix to get my BMW worked on, and they got me in and out on the same day. They don't provide loaners, but thats o.k.because they had a shuttle that took me into work downtown. Pros: On 6th St-easy for me to drop off and pick up Cons: No Loaners more

Terrible phone etiquette 12/12/2006

I've had one decent experience here. I called intending to schedule another appointment for my Volvo and to get an idea of the price for a specific part. I told the man that answered exactly what I needed to know and he immediately began to condescend. He actually said to me, "I don't know! I don't have crystal ball here!" I hung up on the guy and just assumed he was having a lousy day. I still won't bother with them again and I don't recommend their service to anyone. Pros: central location, volvo repairs Cons: rude more

Excellent job! 3/16/2006

Found them on Citysearch and they had a good score and lived up to it! I took my car in on a monday(5pm'ish) just before they closed and they apologized and said they might not get to look at the car till wensday. Tuesday morning I got my quote, and wensday around noon I had my car. Very happy with the work! more

ew. I wouldnt go here. 3/16/2006

I don't like this place. I called for a telephone quote, and told them exactly what was wrong with my car. He told me $680. Well, I should have gotten it in writing. But he said I couldnt bring my car in for 3 days because they were too backed up. I finally brought my car in, and a few hours later I got a call that the same repairs I had quoted to me were now $1100. After they had conveniently taken my car apart. so now I completely cannot afford it, and I have to pay them $40 for the diagnostics that I already knew!! So I can drive my broke ass car away. more

Reliable and Trustworthy 12/19/2005

I just took my BMW to Phoenix and was very impressed with the customer service I received. They were able to explain everything to me, and I truly felt my car was in good hands. I knew exactley what I was spending and what it was for. I highly recommend their services. more

Vintage Porsche 11/30/2005

Ourstanding maintenance of three of our vintage Porsches (1965,1968,1980), and deserves full confidence regarding other makes. Pros: Attention, Quality, Customer appreciation more

The Best for Lexus Repair in Austin 11/29/2005

I don't trust my car to anyone but Phoenix. They've done a great job fixing both minor and major repairs for me. I highly recommend their services no matter what kind of car you drive. Pros: Convenient, Trustworthy, Customer Service more

Wouldn'tTake My Car Anywhere Else 11/27/2005

I've been using Phoenix for years and wouldn't trust my car to anyone else. They make it so easy, I drop my car off on my way to work and then pick it up that afternoon when I get basic service. They offer courtesy cars if you need. They have great customer service and always take care of me. I highly recommend their services. Pros: Fast, Convenient, Location more

The Best For BMWs 11/22/2005

I have been taking my BMW to Phoenix for the past year and have been very pleased with the service and quality of work I get from their technicians. They make it easy to do business and always keep my car running well. Pros: Easy, Convenient, Quality of Work more
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Owner Message

  • Need to repair your BMW or Mercedes? Bring in your import car today and we can service all of your import car repair needs. As an Authorized Bosch Service Center, our trained technicians are certified A.S.E. technicians and we use only quality name...

Editorial

  • Over 20 years offering foreign-auto repairs and maintenance on engines, air conditioners, suspensions, oil changes and more.

  • 12/14/2005 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 8am-5:30pm
  • Payments:

    American Express, Master Card, Visa, Discover
  • Neighborhoods:

    Old West Austin, Westlake Park

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