Phil's Glass

Kinda sad, was really hoping to go through this company to custom make something for my home. Would have been a huge chunk of money in their pocket. I called them, they said they would call me back in a few days. Two weeks later nothing. Called again and said the same thing. Still nothing two weeks later. Guess they don't want my business. :( I was trying to support a local company. more

The receptionist was very friendly and informative, they were able to come out the same day to get measurements and had the glass delivered when they said they would. The guy that came to replace the glass (Bret or Brent) was so fast and efficient, he even worked around my daughters Malibu Barbie dream house. Super friendly and patient , having three little kids constantly asking him a million questions. more

We ordered two glass tabletops from Phil's Glass...one for a desk at our office, and one for our dining room table. We never heard about the desk top again. The same thing would have happened with our table-top unless we called every 5-6 days despite numerous promises that they would call us and let us know how long it would be. The day they finally brought it, they arrived with no warning whatsoever (despite another promise that they would call beforehand), and were completely unprofessional. You would expect a kind, ""Hi, I'm from Phil's Glass, we've got your tabletop for you, can you point us in the right direction?"" Instead, we got a rude, ""Where's it going?"" Absolutely no pleasantry. We won't be going to Phil's Glass ever again. more

I have dealt with Phil's Glass on a couple of occassions for glass replacements at depressed properties I was working on. They were professional and knowledgeable. The staff was good to work with. The only complaint I have is as far as personal items like windshield replacement goes they don't waive the insurance deductible like the competitors; I don't know how they get any business that way. But all and all I have had a good experience with them. PROS: good service, knowledgeable CONS: Windshield replacement policy more