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Phillips Mazda - Laguna Hills, CA - Reviews page 1 - Judysbook

Phillips Mazda

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24888 Alicia Pkwy
Laguna Hills, CA 92653
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(949) 837-2400
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Phillips Mazda - Laguna Hills, CA
Phillips Mazda - Laguna Hills, CA

Reviews

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Best

I love my new Mazda 3. Pros: Easiest car dealer I have ever dealt with

Worst

Seriously. My wife went for an oil change. A 2 1/2 hour oil change. They accidentally locked her keys in the car (brainiacs), which they finally admitted after stalling for the fi...

Love my new Mazda 5/18/2010

I love my new Mazda 3. Pros: Easiest car dealer I have ever dealt with more

go to Patterson's Tustin Mazda instead!!! 3/9/2009

Seriously. My wife went for an oil change. A 2 1/2 hour oil change. They accidentally locked her keys in the car (brainiacs), which they finally admitted after stalling for the first hour and a half. They finally had to make a new key. Fine, everyone makes mistakes, she was okay with that. What she was NOT okay with was the fact that in attempting to open the car they scratched and damaged they driver's side door. Then they denied it, THEN the accused her and actually yelled at her until she was in tears! They have a body shop, they could have buffed it out, why turn a bad experience into a disaster? What happened to basic customer service, not to mention honesty? Maybe Mazda's don't pay off like Buicks. Luckily the ending is happy, we now go to Patterson's Tustin Mazda for all our service and car buying, and they are the best dealer/mechanics in OC! Pros: close to my house Cons: bad service, even worse customer care more
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Owner Message

  • Phillip Mazda Dealership providing the best deals on new and pre-owned Mazda cars, service, parts and accessories since 1968. View our current inventory online now!

Additional information

  • Hours:

    Sunday: 10:00AM-7:00PM Monday: 7:30AM-9:00PM Tuesday: 7:30AM-9:00PM Wednesday: 7:30AM-9:00PM Thursday: 7:30AM-9:00PM Friday: 7:30AM-9:00PM Saturday: 8:00AM-8:00PM
  • Payments:

    American Express, Discover, Master Card, Visa, Cash, Check, Financing, Debit Card

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