JavaScript is not enabled.
Petsmart - Houston, TX - Reviews page 1 - Judysbook

Petsmart

Claim
marker
17723 State Hwy 249
Houston, TX 77064
marker
(281) 807-6197
Incorrect info? Correct your listing

Reviews

( 0 )
( 0 )
( 0 )
( 0 )
( 2 )

Best

All reviews seem negative

Worst

We paid over $100.00 for our dog to be trained. The trainer was absolutely horrible at getting her point across and would get nasty with pet owners (including us) if we didn't und...

Worst Petsmart in Houston 4/22/2009

We paid over $100.00 for our dog to be trained. The trainer was absolutely horrible at getting her point across and would get nasty with pet owners (including us) if we didn't understand or do what she demanded that we do. Upon requesting a refund, or to take the classes again she lied and said that the people taking care of my dog had come and finished the classes. The people said they came one time for me. They are liars over there and cannot conduct business in a proper manner. The managers even help them lie. If they cannot conduct business any better than what they do than I will not conduct business with them at all! Pros: Location Cons: Trainers, Managers, store experience more

Bad grooming experience! 4/4/2009

I took my mini-poodle in for a groom. He had been there before and I told them to repeat the groom they had on file. I verified the instructions verbally as well as reading what was printed out on the paper. Now, I don't like the typical bizarre poodle haircuts, and I keep my poodle one length all over. No pompoms, no fluffy ears. Just a groom that makes him look like a normal poodle - not a circus freak. When I got there to pick him up, I couldn't believe the dog that came out was my dog! His body was shorter than what I had requested, his head hadn't been shortened at all and looked way too big for his body. His head was groomed like a Bichon! It was awful. He also had a pompom on his tail. I don't know what instructions the groomer was looking at, but it wasn't what I gave. We were in a hurry to get out of town that day, so we just had to accept it. Once we got to our destination, I pulled out a set of clippers and shaved the pompom off and shortened his face as best I could. He looked 10 times better, but it's still not what I wanted. It's ridiculous that I had to groom my dog after paying $44 for Petsmart to do it. Pros: Usually decent grooming Cons: Groomer did NOT follow instructions! more
< Previous 1 Next >
CYBERWEEK:
50% OFF all yearly plans
Use CYBERWEEK at checkout. Expires 12/4/2016

Editorial

  • Products and services for dogs, cats, birds, fish, reptiles and small animals. Pet adoption, grooming and training are also available.

  • 7/15/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Sat. 7am - 9pm;Sun. 8am - 6pm
  • Payments:

    Discover, American Express, Visa, Master Card
  • Neighborhoods:

    Willowbrook

Best Deals and Recommendations