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Peterson's Autoplex - Boise, ID - Reviews page 1 - Judysbook
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Peterson's Autoplex

9101 W. Fairview Rd
Boise, ID 83701
(208) 378-9000
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My husband and I were recently in Idaho on vacation and experience a warning light while in Craters of the Moon. We checked the internet and determined that we could go to our de...


I bought a Kia Sorento from Peterson Autoplex. Great sales staff, excellent deal. However, the service dept. is a real let down. Had to hound them to get recall parts ordered. Kep...

Best Service Ever 10/8/2014

My husband and I were recently in Idaho on vacation and experience a warning light while in Craters of the Moon. We checked the internet and determined that we could go to our destination of Boise without any problem and that there was a Lexus dealership there. We went Peterson's the next morning at 7:30 a.m. and were greeted by Bill. He got us right in, without an appointment, and the service technician found the problem. Luckily they had the part and they had us back on the road by 9:30 a.m. Can't say enough about the wonderful experience we had at Peterson Lexus and highly recommend their service department. more

RO# 106608 Gary Scheffield 1/3/2012

They did a good job, thankfully all the proplems on the Lexus 400h were under warranty!!!! more

Service 11/3/2011

Great Service, Service Advisor, Shelby RO# 228749 more

Service on my IS350 Lexus 11/2/2011

As always, Traci Recla makes it a pleasure to come back for service! RO# 105635. Hence, despite being extremely frugal (cheap), I still know I get the best service, both maintenance and customer service for my dollar(s). As a Retired Navy Nuclear Submarine Commander, I understand the value of Quality in Service. Getting stuck out in the middle of Idaho Desert is not a pretty site, yet, I never have even considered that Traci and Peterson Lexus would give me anything less than 110% from the service dept. Hence, I don't even check tires, fluids and oils before an immediate long trip because I feel comfortable it was done correctly. Thanks Traci and Lexus Service Dept. Curt Rideout more

Timing Belt Replacement 10/29/2011

RO#228109 - I called peterson toyota in boise idaho to get a quote for my timing belt replacement. I thought the price would be too high, but I wanted to get an idea of the cost. I was connected with Shelby Billig customer service technician. She was great. She first looked up the total price of what would need to be replaced normally with the timing belt. She told me the total cost and I was ready to wait and hope for the best for my toyota tacoma truck. She said well let me see if there are coupons this month to help with lowering the cost. She found a great coupon. She was very nice and courtous. After the work was completed she told me three things that should be done on my truck. I did end up declining due to the total amount of cost was climbing. She did recommend the water pump and drive belts to be replaced. I agreed to replace those. I am definately pleased with the service and quality of work peterson toyota has done. They also inspected my truck for free to make sure there was no rust on the frame of the truck. I will definately be going back to get the other 3 recommendations done on my truck. more

Toyota Service 10/27/2011

RO#228312 Went in for a normal service, the technician noticed the water pump was leaking so the service took longer than frist expected. The service advisor, Jeff Crabtee provides excellent customer service. It's a pleasure to do business with Peterson's. Jim Nolan, Boise, ID more

Lexus Service 10/10/2011

Great service..... Forgot to add my RO# 105467, Traci Recla. See my previous comments. more

Lexus Service 10/10/2011

Excellent and prompt service. Easy drop off after hours. Great responsiveness. Even wash and vacuum my car. more

Consistently Good 10/7/2011

Great service, Great People Nick = Service Adviser RO # = 105440 more

Volkswagen Service 10/7/2011

We had our VW bug aligned at Peterson's Autoplex today. They did an excellent job at a reasonable price. The service advisor Traci Recla was attentive to our needs and made sure the work was accomplished promptly. RO# 105438 more

Lee Schel 10/7/2011

We have purchased several cars at Peterson's Autoplex using Lee Schel. He listens to our needs and offers thoughtful choices for us to consider. I would recommend him to anyone needing a new or used car. Bob Hamilton more

Highlander Service RO# 225502 9/15/2011

RO# 2255022. My service adviser, Shelby, was efficient, friendly, and helpful as usual. I always appreciate how she can be both business-like and friendly at the same time. The service was completed on time at the price I had been advised of. Shelby went over the service noting a few things we would need to pay attention to at the next service. My Highlander was returned to me washed, cleaned and gleaming. more

Marlon Velazquez 7/31/2011

Good: Marlon was a good listener and therefore was attentive to my personal car needs. He gave me information about different types of cars that helped me weigh out the pros and cons. I also liked that he was congenial and sincere. I didn't feel like he just wanted to make a sale--he seemed genuinely interested in helping me make a decision that I would be happy with once I left the lot;he succeeded! I love my car and when it comes time to get another car I would look Marlon up, for sure.. more

Service 7/12/2011

RO# 220636 Service Adv. Shelby Billig The service at Peterson's was excellent. I always feel good about the service group when I leave. more

What a great experience with Shawn at Peterson's! 6/17/2011

I went into Peterson's not thinking I could get out of the vehicle I was in and left with a new car I love! Shawn Lancaster was an amazing salesman...he know exactly what I was looking for and got me into the car I wanted for a price I could afford! more

Marlon Velazquez 6/12/2011

Good: Marlon gave us great customer service, when we bought our Mustang. He walked us through the whole process and made our purchase easy.. more

Bought a Camry! 6/9/2011

Shawn Lancaster sold my family a new Camry and helped us out big time! He was so helpful and personal and it didn't even feel like we were at a dealership. The days of the car salesman don't exist with guys like him helping you out. more

Marlon velazquez 6/8/2011

I had an absolutely wonderful experience purchasing my Toyota Corolla. Marlon was so accommodating and helpful. He was very patient while I made up my mind. Thank you Marlon for taking so much time with me! more

Best place to buy a car 6/6/2011

We have worked with Shawn Lancaster every time we have bought a car, which has been at least three or four times now. Every time is an easy and helpful process. We left feeling like we made the best decision and got the best deal. Never regretted it and appreciate all of Shawn's help. more

Customer Service 6/2/2011

I have purchased 10 plus cars from Peterson Toyota and I send all of my friends and family to Shawn Lancaster. He is very friendly, detailed, and knowledgeable about the product that he sells. I always feel like I am getting an honest deal on a quality auto from Peterson Toyota. I would rate this a 5 star experience and I will continue to buy all of my automobiles from Peterson's Autoplex. more
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