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Petco Animal Supplies - Spring, TX - Reviews page 1 - Judysbook

Petco Animal Supplies

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522 Sawdust Rd C1
Spring, TX 77380
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(281) 292-7801
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Petco Animal Supplies - Spring, TX

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My son called this petco and talked to a lady named Amanda and agreed on a time to come in, so we get our dog and go to petco, but when we arrived they said the dog trainer was no...

not a good experience with this petco 4/28/2011

My son called this petco and talked to a lady named Amanda and agreed on a time to come in, so we get our dog and go to petco, but when we arrived they said the dog trainer was not there on that day, so we were very dissapointed and talked to the manager and made another time to come in, so we load up our dog again and go back the next day. When we arrive the lady tells my son that they can only do an hour because she over booked someone else and could not handle two dogs at once, we shoul of left then but we I did not want to dissapoint my son so we left after the one hour but when we got in the car my son told me the lady said our dog had o percent manners and she was way too spoiled, my son was upset about that and said within that hour the trainer just basicly sat in her chair and watched sarah, my dog and basicly did nothing but try to give her treats so he was very dissapointed, so we thought it was maybe because it was our first class so I told my son I would sit in on the next class, and he was right, she sat in her chair for an hour telling me no other dog has ever turned away from her treats, so that made us feel even worse, I asked the lady about thirty minutes into the class if we could go ahead and get started but she wouldnt do anything except stare at our dog so I made a comment and said, how long have you been training dogs and she said since febuary, so we left upset again....so today we were supposed to have a third cless until we recieved a phone call at 8 in the morning with her telling us, we would have to reschedule because of a family emergency...so I called petco and spoke with a manager and asked her if this happened all the time and asked her how long Amanda has been training dogs and she said three weeks ago and thats when we started so this lady was not honest with us about how long shed been training and now it made since why our dog wasnt getting trained, we must have been her first class, so I asked the lady if we could transfer to another petco with someone who will not make us feel like our dog is retarded and has more experience, she call me back and told me they would give us a gift card and we were happy about that...now we can take our dog to someone that has SOME EXPERIENCE but my son is still so upset because he got invited to go to dallas with one of his friends to go to dallas for the night but by time the trainer called us to cancel, his friends had already left.....DO NOT TAKE YOUR DOG TO THIS PETCO more
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Owner Message

  • At Petco, we believe in providing complete care for the pets we love. Whether your pets have wings, tails, paws or claws, when you visit a Petco store or shop on petco.com, you'll find the best available products to care for their phyisical, mental,...

Editorial

  • Food, toys, treats, health care, training supplies and services for dogs, cats and other pets. Adoption and grooming also available.

  • 7/15/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun 10am-7pm, Mon-Sat 9am-9pm
  • Payments:

    Discover, Visa, American Express, Master Card
  • Neighborhoods:

    Woodlands

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