Petcetera is a disappointment. It came highly recommended by our veterinarian and we boarded our two elderly dogs there for four days. I had been especially encouraged by the fact that the boarding facility is connected to an animal hospital. When we went to pick up the dogs, one of them was covered with feces in her tail area. When we pointed this out, they acted like that was the first they had seen of it. And it probably was, since I suspect the dogs spent the entire four days pretty much in a cage. One of my dogs was quite sick for the next two days. Now it was probably the stress of having been away from us, but I think if it had been a better experience for the dog, she wouldn't have been so stressed out. If I had to do over again, I would use Best Friends in Sudbury instead.