This is THE place to go when you need help deciding on a pet. The staff shows their love of animals by making SURE that you and your intended pet are a good match. Don't be surprised to be quizzed if you say that you are familiar with a particular breed or species. If you aren't familiar with a breed or species, expect to be informed on the good and the bad before you leave.
PROS: Very knowledgeable, eager to help
CONS: Questions sometimes feel like a challenge