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PetSmart - Yuma, AZ - Reviews page 1 - Judysbook

PetSmart

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1460 S. Yuma Palms Parkway, U
Yuma, AZ 85365
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(928) 329-7291
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I took my Yorkie for grooming and he was shaved except for his head which was left four inches long. I left specific directions to the groomer who was scheduled to groom him. Ano...

long-haired dog owners, beware!!! 12/14/2009

I took my Yorkie for grooming and he was shaved except for his head which was left four inches long. I left specific directions to the groomer who was scheduled to groom him. Another groomer took him instead. She thought that when I specified what length to cut his back and to let his hair grow out on his head, I meant to shave him except for his head. Have they never seen a Yorkie before? She did call on my cell phone and left a message. By the time I received her message, the damage was done. I asked her why she didn't wait to hear from me. She said "I couldn't wait all day for you." It will take 6-12 months to remedy their negligence. True, I dnd't pay money for the botched up job but Reggie will pay dearly this winter with no coat. And I have a Yorkie with a lion cut. DO NOT GO THERE!!! more
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Additional information

  • Hours:

    Mon. - Sat. 9am - 9pm;Sun. 10am - 6pm
  • Payments:

    American Express, Visa, Discover, Master Card
  • Neighborhoods:

    Yuma Palms Regional Center

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