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PetSmart - Salt Lake City, UT - Reviews page 1 - Judysbook


5748 S Redwood Rd
Salt Lake City, UT 84123
(801) 840-2236
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All reviews seem negative


This place isn't bad, but I must say that the staff is very annoying. There is one person there in particular that really annoys me. He is a young man who honestly looks like he...

Editorial review from Citysearch 8/28/2013

Not the best selection or prices, but the place is decent. I have purchased a lot of fun toys and beds for my doggies here, and they always get free treats. I was particularly annoyed last time I went in with my pitbull puppy and was told I couldn't use a shock collar on her. Really? I had NO IDEA. I was looking at bark collars for my papillon who was not with me. I have other dogs, lady. I was completely insulted. I adopted her when she was six weeks and taken from her mom too early, the last thing I'm going to do is start shocking her. \r \r Oh, and the previous time I was there the manager told me my white adult pitbull couldn't have allergies after I had asked which food she recommended for allergies. Come on, you're the manager and you don't know that white, short haired dogs commonly have allergies? My veterinarian told me she has allergies. \r \r To sum it up: Nice place, stupid staff. more

Annoying staff 3/26/2010

This place isn't bad, but I must say that the staff is very annoying. There is one person there in particular that really annoys me. He is a young man who honestly looks like he could only be 13-15 years old. He is constantly following me around, looking over my shoulder at what I am looking at. Recently I wanted to buy some fish, angel to be specific. I asked for help during a time when the store was NOT BUSY AT ALL! It took about 20 minutes of that annoying young man to help me. I asked for two of the fish, he then proceeded to tell me everything about the fish. I had a ten gallon tank for the fish and was told that wasn't good enough, even though they had a 5 gallon tank with about 30 fish crammed into it. He then attempted to tell me everything I had wrong with my set up, even though I didn't tell me anything other than I had a 10 gallon tank. I got the fish anyways, they were fine. I returned a few weeks later looking for a bottom feeding fish to clean my tank over time. He insisted that my tank was not big enough again, even though again, he had about 20 1-7 inch fish crammed into a 5 gallon tank. He is very annoying and rude and obviously feels big while telling people they are wrong. Another time I visited, I noticed him in the distance. He wasn't even on shift, walking around in normal clothes and a ""Magic"" card deck attached to his belt. He continued to follow my boyfriend and I around the store, just hissing and attempting to swallow as he tried to keep up. This guy needs to be told a few things by his manager. He's creepy and a know it all. Pros: Decent selection Cons: Annoying rude staff more
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Find all of your pet supplies at your neighborhood PetSmart store.


  • Products and services for dogs, cats, birds, fish, reptiles and small animals. Pet adoption, grooming and training are also available.

  • 8/17/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Sat. 9am - 9pm;Sun. 10am - 6pm
  • Payments:

    Discover, American Express, Visa, Master Card
  • Neighborhoods:


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