I bought two guns from PDHSC and had a couple of gripes which I listed in a letter I wrote to the owner. No one contacted me, so I got the feeling that they didn't care since they already had my money. Most of the people working there are courteous and helpful but next time I buy I will try somewhere else.
Pros: most of staff is friendly, relaxed atmosphere, no high-pressure sales
Cons: inconsistent service, not very professional when it comes to selling new guns