i never read reviews, let alone write one, but i feel compelled because that's how BAD my experience was. first off, the shampoo sucked. sometimes i look forward to a good shampoo more than a good cut and this girl's massaging pressure was as weak as rain drizzle. and i've had sneezes that lasted longer. i was in the chair for literally less than 3 minutes. now let's get to brandi, my designated charity for the day. she was rude, brash, and man-handled me like a child to sit up straight or look this way or that way. um, i'm aware of the differences in directions and words would have been sufficient. she was SOOO fake in asking me conversational questions, in which, she would interrupt my answers or respond in a way where it was completely obvious she hadn't been paying attention. overall, the WORST salon experience ever, and i've been to a TON. too bad, i was looking forward to this hair experience matching the charm of the area but oh well. plenty of other great salons who deserve my cash.