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Pep Boys - Phoenix, AZ - Reviews page 1 - Judysbook

Pep Boys

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6868 W Indian School Road
Phoenix, AZ 85001
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(623) 846-3655
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Reviews

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Best

Just recently shopped here and bought an item that needed to be return but had lost the package. They took the item back with no problems even without the package. The employees w...

Worst

Daughter just recently went there looking for a part, the parts person was friendly and found her the part which she purchased. Upon trying to install it we discovered it was the ...

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Automotive parts 6/7/2006

Daughter just recently went there looking for a part, the parts person was friendly and found her the part which she purchased. Upon trying to install it we discovered it was the wrong part. When she went to return it they insisted that it was the correct part and basically argued with her like she was lying. That is unacceptable behavior. They should have just taken the part back no questions asked. Obviously if the part doesn't fit then it's not the right part. more

Pep Boys 6/17/2005

Just recently shopped here and bought an item that needed to be return but had lost the package. They took the item back with no problems even without the package. The employees were very helpful and courteous. Large inventory of auto parts and accessories. I ordered a dash mat dashboard cover and it was the wrong color and they took care of the problem with a smile. more
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