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Pep Boys - Phoenix, AZ - Reviews page 1 - Judysbook

Pep Boys

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2502 W Van Buren St
Phoenix, AZ 85009
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(602) 269-6771
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Best

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Worst

I'd give no stars if I could. This place blows. They always f up every part I order here. My wife was nice enough to take my dead battery in to get a new one this morning before s...

Terrible 7/2/2011

I'd give no stars if I could. This place blows. They always f up every part I order here. My wife was nice enough to take my dead battery in to get a new one this morning before she had to go to work. Well they gave her one with the posts reversed. When I called the schmuck at the counter to tell him what happened, he said I could exchange it if it makes me feel better. Moron it won't just make me feel better, it will prevent my car from blowing up and killing me. I asked if they could pick me up and of course they declined. So I had to walk over a mile to the store with the battery. Did I mention it's about 115 today? When I got there they tried to convince me I was wrong. They first lied to me and said my core battery was gone so I couldn't point out the error. But then they took me to it and sure enough, the posts were reverse from what they gave me. I only go in emergencies and they let me down every time. more
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Owner Message

  • Pep Boys Phoenix retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Editorial

  • Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

  • 8/18/2008 Provided by Citysearch

Additional information

  • Payments:

    Discover, Master Card, Visa, American Express
  • Neighborhoods:

    Estrella

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