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Pep Boys - Oklahoma City, OK - Reviews page 1 - Judysbook

Pep Boys

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7401 NW Expressway St
Oklahoma City, OK 73132
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(405) 722-5081
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Reviews

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Best

This pep boy is full of crap, I went in for a basic oil change and came out with a ruined clutch, even the courtesy drop off guy informed me that i should have looked elsewhere fo...

Worst

I went to this store and stood at the counter for 15 minutes being totally ignored. By the time someone asked me if they could help me I was furious. Customer service? Don't ex...

Unhappy bunch @ Pep Boys 10/23/2010

Have been a Pep Boys customer for over last 5 years. Always had good impression - not any more. Clearly a bunch of over worked(?? under paid) unhappy bunch scrabling to catch up without regards to quality of service(?need to meet the quota). Don't even have courtesy to say hallo to phone calls-just puts me on hold. So switched to Firestone - Pep Boys kept me on hold over 20 min - Firestone, next door, got me in 15 sec. more

be careful 7/24/2010

This pep boy is full of crap, I went in for a basic oil change and came out with a ruined clutch, even the courtesy drop off guy informed me that i should have looked elsewhere for svc but they had already started on my car. Be careful when dealing with them a basic oild change will ruin you, ask Brent the service front desk guy he was even dumbfounded when i brought the car back and couldnt give straight answers. more

Housewife 1/29/2008

Service was good and prices resonable. Sales staff were very\r courteous and answered all my questions. Store was clean and\r appeared to be well organized. more

I found them OK 7/9/2005

I wasn't amazed at great service, but they were adequate. I agree that the staff are a bit slow to respond and seem not real happy to be there, but the mechanics did a decent job with my car. more

Don't expect to get waited on here 6/3/2005

I went to this store and stood at the counter for 15 minutes being totally ignored. By the time someone asked me if they could help me I was furious. Customer service? Don't expect it here. more
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Owner Message

  • Pep Boys OKLAHOMA CITY retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Editorial

  • Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

  • 10/20/2007 Provided by Citysearch

Additional information

  • Hours:

    Sun 9am-6pm, Mon-Sat 8am-8pm
  • Payments:

    Master Card, American Express, Visa, Discover
  • Neighborhoods:

    Northwest Oklahoma City

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