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Pep Boys - Germantown, MD - Reviews page 1 - Judysbook

Pep Boys

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20900 Frederick Rd Ste A
Germantown, MD 20876
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(301) 540-4686
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Reviews

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Best

I use to work for them. Some of the staff is still there. I highly\r recommend Shawn, If you need repairs on your cars. They can and will find the parts you need for your car i...

Worst

SOme nice deals. Costumer service sucked. One guy didnt now what mm (millimetre) meant. Could not give straight answers. Been to the pep boys in pa and they were great!

pep boys sucks 1/8/2011

! star for them not killing me.\r \r ive had 2 tire blow outs one 2 brand new sets of wheels. weather not the problem lies in their installation i have much more to complain about\r \r customer service SUCKS. \r \r each time i went to mount a new set of wheels they kept my car for 2 days each.\r \r i went in once to mount a 19'' rim and tire and it took over 2 hours when there were 2 tire techs and no other customer \r \r That scratched my wheel \r \r very unprofessional and slow\r \r Now that ive found placed that mount 18+ inch rims i will never ever use pep boys\r \r I recommend you go to Germantown Tire and auto on airpark Dr.\r and if not them then go to great senica sunoco of great senica\r \r Advanced auto parts has better prices on in-store items off the bat and their kind enough to offer me a military discount more

sucky people 7/18/2010

SOme nice deals. Costumer service sucked. One guy didnt now what mm (millimetre) meant. Could not give straight answers. Been to the pep boys in pa and they were great! more

Service 1/21/2009

I use to work for them. Some of the staff is still there. I highly\r recommend Shawn, If you need repairs on your cars. They can and will find the parts you need for your car if they don't have it stock. I feel better walking into store were the same people I know 5 years back are still there. more
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Owner Message

  • Pep Boys Germantown retail and service location offering a wide range of car parts and accessories, from brakes to electronics and car care, as well as auto repair and services, including oil changes and tires.

Editorial

  • Offers everything from shocks to XM radios. Auto service includes engine tune-up, wheel alignment and brake maintenance.

  • 8/17/2008 Provided by Citysearch

Additional information

  • Payments:

    Discover, American Express, Visa, Master Card
  • Neighborhoods:

    Germantown

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