This was my first time to Florida, and some of the reviews I read before I left got me disenchanted. Claims were made that the people in South Beach, namely employees are rude...NOT THE CASE. I found that everyone from my hotel clerk (Jason), to the staff at the bars and restaurants were all friendly. Back to Jason, from the Penguin Hotel staff. This guy helped me out on everything from restaurant reservations to transportation. This guy went the extra mile. Location was great, right on Ocean Dr. Walking distance to a couple favorite night spots. Rooms were great, not suites by any means, but you only sleep there. The beds were really comfy, and the staff cleaned the rooms everyday with precision. The price was right if you hunt far in advance as I did. All in all, great place to stay, LOCATION, LOCATION, LOCATION!
Pros: location, customer service, restaurant