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Pearson Hyundai

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9530 Midlothian Tpke
Richmond, VA 23235

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1 (804) 297-6089
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Auto Parts

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Car Dealers

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Automotive

Reviews
( 115 )
( 6 )
( 3 )
( 5 )
( 9 )

Best

on time, good job

Worst

I have been happy for the past few years until recently . I was inquiring about a vehicle and never got a response. Which was the first time I had a disappointing experience with ...

Very clean and the employees are friendly 2/28/2014

I love the waiting area with refreshments! more
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Service Rating 2/23/2014

This dealership always gives excellent, friendly service more
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Great service 2/20/2014

Great service , fast and friendly ! more
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no explanation of what was done to my car was given. 2/11/2014

Will not go back to Pearson to buy a car, nor will I buy a Hyundai again. more
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I have alway been happy with the service 2/8/2014

My vehicle is done right the first time. unlike other auto repair facility, who recommends service I don' need.. Hyundai doesn't do it. more
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Did not give me a hard time about dealing with warranty service. So far, car is working as it should. 2/7/2014

Good customer relations, not pushy, pretty good at explaining details of warranties, work to be done, work so far is satisfactory. Plenty of selection of vehicles. more
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Pleasure to do business with! 2/4/2014

People at Pearson Hyundai are going above and beyond for their customers and their needs. We were treated like mini-royalties, everything that was promised was done, prices were fair, and timeliness was spot on! Again, very pleasant, highly professional, and pleasure to do business with. We've been their customer for quite some time now, and will continue to be in the time to come. more
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Reliability 1/24/2014

Good work, done expediently, good repor with customers. more
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Pearson Hyundai has always been great! 1/22/2014

I've bought two cars here in the past five years. Sales and service have always been superior to other dealerships than I've dealt with. Recently I took my Sonata in for an oil change and after it was taken back for service I happened to mentioned that some of the trim on the steering wheel was peeling. I thought it was odd but didn't figure it was under warranty and wasn't going to pay to fix it. However, once the salesman heard about it he told the service manager and they replaced the trim. They've always treated me well and I recommend them whenever someone's considering a car. more
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we always have to bring the car back for work not completed. 1/15/2014

The employees or courteous and respectful but does not complete the work requested more
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All around great experience 12/25/2013

Service department is great more
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People make all the difference 12/16/2013

The employees at Pearson have always been very polite & helpful. I have been a completely satisfied customer since September 2010, and tell everyone what a great car the Hyundai Sonata is. more
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Clean, bright, quick service 12/11/2013

Enjoyed talking to service manager and a sales person on the show room about latest Hyundai vehicles more
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Professional, Courteous, Reliable 12/8/2013

I bought my car here and continue to use them for service. The service techs are courteous and professional and make sure the customer is informed beforehand of anything that the car might need now or in the future. If you have to wait, their wait area is pretty nice: a good tv; coffee, bottled water and basic snacks. I've always felt well taken care of here and that I can trust the work being done right. more
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Super Dealership 12/6/2013

Best sevice department ever....always on time, courteous and they take great care of my car. I feel I can trust them to do things right. more
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Dangerous repair 12/5/2013

I brought my 2013 elantra in because I had hit a pot hole and blew two tires. I took it to Pearson as that is where I had bought it. They put two new tires on it and I asked for an alignment as well. I paid for all services. The car rode rough and I had it checked at another garage and come to find out Pearson put the bent rims, one of which is cracked back on my 2013 and never told me. more
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Super! 11/25/2013

The service department is awesome! They explain what they are doing, how much it will cost. And they are FAST. Service advisors are very efficient and personable. The work is perfect every time. I would not ever consider taking my service needs elsewhere. more
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Customer attentiveness 11/15/2013

Excellent service department and a service manager that is willing to do what it takes to make sure his customer's are satisfied. more
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A Great Place to Buy A Car 11/14/2013

I thought I wanted an Elantra, but when i got in the showroom and saw so many wonderful choices I had to test drive the Veloster too! That's what I bought and I love it! Thanks everyone! more
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