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Pearson Hyundai

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9530 Midlothian Tpke
Richmond, VA 23235

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1 (804) 297-6089
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Auto Parts

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Car Dealers

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Automotive

Reviews
( 115 )
( 6 )
( 3 )
( 5 )
( 9 )

Best

on time, good job

Worst

I have been happy for the past few years until recently . I was inquiring about a vehicle and never got a response. Which was the first time I had a disappointing experience with ...

Service 5/13/2014

Thank you for your quick service and your friendly attitude. more
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Fast service! 5/9/2014

They quickly did the work I needed done. more
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Professional and Courteous Service 5/5/2014

I purchased my Hyundai in 2013 and since then, the Pearson Hyundai Dealer Associates have kept in contact to make sure I am satisfied with auto. They have sent small appreciative gifts [gourmet cashews], provided thorough and timely auto repairs and associates are always willing to assit with any problem and answer any questions. I am quite satisfied with their level of professionalism and service. I know that 5 stars is a high rating, however this dealership actually deserves this rating. Karen - Henrico more
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Quick and Friendly Service 5/5/2014

Job is completed when they said it be completed, Sometimes before. Good quality work more
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Staff 4/29/2014

Love both the sales and service staff. They are great more
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The staff is very professional, courteous and accommodating. The bathrooms are ways clean. The lounge is clean and well stocked with beverages. They are honest and will only charge you for what... 4/15/2014

I give them a perfect 10 for customer service. As stated before they only charge you for what work has to be completed. Their facility is always clean. more
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Great Service 4/14/2014

My first Hyundai, but with a Service Manager like Jason, I believe i will always drive an Equus!! Great Job All at Pearsons!!! more
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Great Service 4/10/2014

Over the yrs have found the service advisors to be responsive to my concerns and/or requests. Consider charges to be reasonable compared to non-dealer auto service centers. more
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Great staff 4/8/2014

satisfactory more
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Do What You Say 4/5/2014

I had a 30,000 mile maintenance performed that cost hundreds of dollars. The service writer said that a rental car and car cleaning was part of the package. The maintenance was completed, the rental car was provided; but they failed to clean the car. Not cleaning the car was no big deal; but when I called to complain leaving my nam and number on two different occasions, one for the service advisor and one for the service manager, neither one returned my call. It makes one think that you are not important to these people and that they may have two different set of rules. I makes me think that they give special services to some and neglect others paying the same amount of money for the services provided. It appears that they do not respect all of their customers. more
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Friendly staff 4/3/2014

Had our car in for routine oil change and tire rotation. done quickly and with a smile.. will purchase next vehicle at this dealership due to great service and staff. more
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Friendly and helpul. 4/1/2014

I would recommend this dealership. more
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Fair, Knowledgeable Service 3/27/2014

I bought my Hyundai from Pearson & always bring it to you for service. My brother had a Hyundai and recommend the company to me, and as of this month my son has a Hyundai too. more
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The People 3/25/2014

I have always been treated very well at Pearson. more
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Me and family 3/12/2014

i have purchased 2 new SUVs from Pearson Hyundai. My brother, sister-in-law, niece and best friend all have new cars from Pearson Hyundai.i love the experience and staff at Pearson Hyundai. more
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service , 3/11/2014

excellent more
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Great service. Thanks 3/7/2014

Timely. Courteous. Fairly priced. more
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Extremely good experience! 3/4/2014

Over the years I have purchased several new vehicles from Pearson Hyundai; all of which I loved. On January 2nd I was involved in an accident that totaled my 2013 Sonata while I walked away injury free; safety is truly a priority. Within 3 days of the accident, the staff at Pearson Hyundai had me all set up with new 2013 Sonata Limited. The entire staff was very professional and helpful, especially at such a difficult time, while creating a very relaxed and enjoyable experience. Thank you! more
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Service Department 3/4/2014

Thank you for your prompt service of my car. more
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