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Payless Car Rental - Oakland, CA - Reviews page 1 - Judysbook

Payless Car Rental

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10 Hegenberger Rd
Oakland, CA 94621
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(510) 638-1000
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Car Rental

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Payless Car Rental - Oakland, CA

Reviews

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I was completely blown away by how rude and unproffesional the staff at Payless car rental in Oakland was. I had problems with my car, found out from a mechanic that the car was u...

Editorial review from Citysearch 9/20/2013

Overcharged on fuel even after agreeing to the prepaid (apparently it was my negligence to not see it was not added to the contract just a verbal YES on part) they also added road side insurance that I did not ask for..... all I can say is ""buyer beware"": READ your contract carefully to ensure you get what you ask for and then double check your final invoice!!\r \r Finally, extremely poor customer service. more

Payless car rental TERRIBLE customer service. 12/26/2005

I was completely blown away by how rude and unproffesional the staff at Payless car rental in Oakland was. I had problems with my car, found out from a mechanic that the car was unsafe to drive, and was offered no assistance from the staff there. They told me to just drive the car back anyway. I didn't because the mechanic told me the cars tires were bald and unsafe for driving, and the manager at Payless offered me no recourse. I ended up stranded for a day on my vacation. I got the impression from the manager there that he could not care less, and was even hung up on twice by the staff. Overall, I wouldn't recommend renting from Payless car rental in Oakland to anyone. Pros: none, really Cons: poor car conditions., Rude staff., inconvenient location more
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Editorial

  • Providing affordable car rentals since 1971, while offering everything from economy to luxury cars, along with full-size vans.

  • 10/5/2008 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Fri. 7am - 9pm;Sat. 8am - 4pm;Sun. 8am - 9pm
  • Payments:

    Visa, Master Card, American Express, Discover

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