I 110% agree with Outsider73 on this one. Whenever I had a problem with a payroll Manny (our account manager) would fix it and get back to me within 15 minutes. However the rest or the management team and the owner are total A**holes. Towards the beginning of our relationship there was a ridiculous charge on a statement, so i contacted THE OWNER of the company and he stated that he would have to get with accounting to see if they could waive the fee. I mean come on, you are the freaking owner of a company, if our business means that much to you, YOU can waive any fee you want. Going to Payday was not our choice, we never wanted their business but our old payroll company sold all of their clients to them and we were stuck. This doesn't even count the year end statements. When Payday bought out our old payroll company, it should be Payday's responsibility to make sure that all Y-T-D figures are correct. Not once did Payday ever contact us to ask, but they sent out (Wrong) Year end statements (which we had already paid for) then we had to correct the statements and The CFO of the Payday charged us to do them again (for their mistake). That is not how to run a proper business. Payday may claim that they have been in the business for a couple decades, but they wont last for much more. If they contact you wanting your business, I only have one suggestion, RUN! Do not go with Payday.
Pros: This company has no Pros!
Cons: Price, Service, Accuracy, Satisfaction, & everything else they say they offer!