Pawn X-Change

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3262 Wheaton Way
Bremerton, WA 98310

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(360) 377-2429
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Reviews
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Best

I know you've heard that line before! But if it's really the case with you, and you need a some money before payday arrives, Pawn XChange will help you out as much as we can. We d...

Worst

The store is a hot mess with management, I had a very nice woman helping me with something that was clearly a management issue, she felt so bad for me that they were ignoring me I...

awful! 2/24/2012

The store is a hot mess with management, I had a very nice woman helping me with something that was clearly a management issue, she felt so bad for me that they were ignoring me I had started crying and she got me a tissue and made excuses for them which was way nice only to have Mac come out and be completely rude to her in front of me and my husband. I was then told to come back to talk to Susan the shop manager the next day where she was completely fake to me. When the nice girl from the day before came in while I was with Susan, Susan was very rude to her right in front of me. I said something to her and this poor employee still made excuses for her management. That girl should replace all of them and run the store herself. more

Foul Employees 11/19/2011

I was having a conversation with a friend inside of the store, and one of the employees decided to interrupt me in the middle of my conversation and basically tell me I didn't know what I was talking about followed by laughter at how dumb she clearly thought I was. EMPLOYEES ARE RUDE, CONDESCENDING, AND DISRESPECTFUL more

BAD CUSTOMER SERVICE! 9/23/2011

This location has lost its customer service and concern for buyers/sellers 100%! The store manager Susan is rude and spends most of her time hidinng out in the back parking lot on the phone. Store sells faulty merchandise with missing accessories and will not refund or even express concern. Long lines and bad vibe ALWAYS in the store. more

ATTITUDE ADJUSTMENT 12/2/2010

Good: The manager was nice & helpful when my husband had to involve the Sheriff Dept. to get some of our stolen property back!!. Bad: The woman on the phone was a RAGING HAG no regard to my husband, who all that he was just trying to do was get back his families personal items & Christmas presents back that were stolen along with our truck from the Kitsap Mall - she seriously needs an attitude adjustment!!. Improvements: A nice, friendly & helpful person on the other end of the phone since we don't live locally & can't drive the 3 hours every day just to check the shop for our stolen property!!. Other: I know the Kitsap County Sheriff's office is extremely busy so I advise anyone who's recently had their stuff stolen check this pawn shop it seems to be the HOTT spot for stolen items & also that a certain female employee doesn't seem to understand that HARD WORKING people shouldn't have to re-buy there stolen items that she has inside her work place just because she could care less!!. more

Rude employee 10/21/2010

Katie that works at the bremerton pawn xchange is really rude. i dont want to go back because she is there if i go in and see her i will turn around and not shop there. i used to like going in there until she started . spent alot of money in there but i will take my business else where. more

Who needs Pawn Shops to get by 5/6/2010

Construction workers! I am related to a few construction workers and when there is no work, they pawn their tools. Most construction workers tools cost more than the home owners version. I bought a Gateway laptop with 3 G of Ram for $400 almost 2 years at this Pawn X-Change (not stolen property) and it has been worth every penny, plus more. more

high priced! 1/16/2010

It looked like a police sting operation to me. All the tools appeared to be stolen from construction sites.I checked the prices and I could buy new tools for the same or less. Don't waste your time! more

Somewhat frighting 1/8/2010

Go in the daylight not before closing. more

it was crap 11/25/2009

I took my 8 gig ipod touch that was less then 6 months old and got $60 bucks for it. more

No credit? Bad credit? No problem! 3/17/2007

I know you've heard that line before! But if it's really the case with you, and you need a some money before payday arrives, Pawn XChange will help you out as much as we can. We do 90 day loans without a credit check or background check as long as you bring in working merchandise to put up as collateral, such as electronics, DVDs, tools, instruments and gold or platinum jewelry. We calculate our maximum amount to be able to loan on merchandise by determining what the product is being advertised for new, then putting that amount into our equation and coming up with a loan amount. The amount is usually 20% of the cost if you were to buy it new. So say if you can buy a certain model chainsaw new for 100 bucks, we would probably loan you 20 dollars, more or less depending on the condition of the item and your customer status with the company. If you are a preferred customer, that means that you come back for the majority, about 80%, of the merchandise you have pawned. This will affect the amount of money we will loan you. If you are preffered, we can loan more, or if you have defaulted every loan you have had, we loan you the base amount and no more. So, it pays to be preffered. There are fees and interest every 30 days, so the sooner you pay off the loan the better. It's a great option if you are short on cash and need money for gas, bills, groceries or anything, before payday. more

great place to buy dvd's 8/16/2005

When shopping around for dvd's I found that any regular retail store is going to charge up to twenty dollars for a film, yet going into Pawn X Change I found that for that same price I can pick out five movies in any selection for the whole family to view. Then when I'm done with the film or did not much care for it I'm able to exchange it for another without any hassle. more
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