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Paulee Body Shop Division-Kenduco - Los Angeles, CA - Reviews page 1 - Judysbook

Paulee Body Shop Division-Kenduco

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1115 S La Cienega Blvd
Los Angeles, CA 90035
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(323) 655-5281
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Main categories:

Auto Body Repair

Related categories:

Automotive , Auto Repair & Service

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Paulee Body Shop Division-Kenduco - Los Angeles, CA
Paulee Body Shop Division-Kenduco - Los Angeles, CA
Paulee Body Shop Division-Kenduco - Los Angeles, CA
Paulee Body Shop Division-Kenduco - Los Angeles, CA
Paulee Body Shop Division-Kenduco - Los Angeles, CA

Reviews

( 2 )
( 6 )
( 2 )
( 0 )
( 6 )

Best

I wanted to respond to the negative comments left here regarding Paulee Body Shop. In the 50-something years this shop has been around--my family and I have (unfortunately) used t...

Worst

Incompetent and questionable workmenship at best, then you should go to Paulee. If you want to save yourself time and money, then there are many body shops in Los Angeles that wi...

Editorial review from Citysearch 8/19/2012

They did a great job fixing my BMW! I really can't understand the negative reviews. I found them to be courteous and helpful, and their work was immaculate. This is one of the shops Mercury Insurance routinely sends it's insured drivers to. I hope I won't need their services again, but if I do, I'll definitely go back. more

Upfront and to the Point 4/27/2011

This is an excellent body shop - you can tell from the minute you walk in that they do good work on all of their vehicles. They did a great job fixing my Subaru. They seemed both honest and straightforward, and I appreciated how transparent they were about exactly how much the parts and labor would cost. Very satisfied with the repairs and will keep them in mind should i need use them once more. more

got my baby back 3/2/2011

At first I was reluctant to have my car repaired by this bodyshop. I ALMOST allowed myself to be swayed by the reviews, but seeing they are certified by BMW USA and my dealer I went ahead and dropped my car off. i was told it would take about 2 weeks for repairs and contrary to what I have read, I got it back in that time. Car looks great!!!! No problems for me. Thank you for your great help Paulees! Entrusted them with the job and they got it done. more

What a relief 2/18/2011

Customer service is ok...the girls in the front are somewhat welcoming...They kept my car for about a week and a half and looks brillant. There was a slight increase in the orignal estimate but was given the heads up beforehand and no surprises....Hope I don't have a reason to return but if I do...I would go back. more

Not as bad as made out to be 2/3/2011

When I first entered the office was very chic and clean. Stark difference from previous repair shops i been to. Clean not dirty. Personable staff for the most part and the guy who handled my file was very patient in going through every detail done to my C350. My dealership recommended them to me as their choice body shop and when i got my car back I understand why. more

satisfied 2/1/2011

I was hit from behind in my barely two week old M6 and was frustrated with the whole situation of the young kid who hit my car and insisted i take my car here and have him pay for the repairs. more

Paulee 7/15/2010

Incompetent and questionable workmenship at best, then you should go to Paulee. If you want to save yourself time and money, then there are many body shops in Los Angeles that will welcome your business. Cons: If you want bad service more

Worst experience ever!!! Stay away! 4/6/2010

I got my car reparied their spent $2800! they did a very POOR JOB ON THE PAINT JOB, now i have a yellow SPOTS ALL OVER THE CAR and they refuse to FIX IT. Cons: scammers. more

professional 8/25/2009

User Rating: 4 out of 5 stars Pros: great state of the art facility Cons: repair time but at the end it was worth it. more

Liars 8/5/2009

The may do good work, that remains to be seen, if i ever get my car back. I call when my car is promised and it keeps getting pushed off a week. Insurance has stopped paying for a rental and i am stuck with nothing. They build new cars twice as fast as minor damage repairs at this shop. Avoid. Pros: Not Sure Yet Cons: Takes Forever more

The worst ever! 6/12/2009

As others have said. These guys take forever! Its been 2 1/2 months and still no car. Customer service isn't even that great. When I call they act like I'm bothering them. Don't take your car here! more

!! 6/27/2008

looks like the positive comments were all written by the same person ! most likely the shop employees themselves ! more

Best shop in L.A. 8/7/2007

I wanted to respond to the negative comments left here regarding Paulee Body Shop. In the 50-something years this shop has been around--my family and I have (unfortunately) used them a lot. There seems to be a few things people don't understand about the process of fixing a car. My brother explained it to me--in a simple way: It will not take one day to fix a car and if it does then you will get crappy work done. I personally have taken my car there in the past year after a small accident and have no regrets doing so. I will admit that my car took a long time but the insurance company I used took it's time and now they are no longer my insurance company. Like many people, I love my car and this shop made my Mercedes more beautiful than before. We have always been treated professionally and would recommend this shop to everyone. Pros: Great customer service! more

To Be Avoided Like The PLAGUE 5/7/2007

I would not recommend them if my life depended on it. Their turn-around is the worst in the business. They are very greedy and they take on more work than they can sufficently handle. If you are not a VIP you won't see your car for months...even if you take it in for minor work. TWO MONTHS minimum!! Can you believe it? If you are still making payments on your car, forget Paulee completely...out of the question. Put it this way, I dropped my car off in mid March and I still don't have it back after 8 weeks!!! more

Professional and timely. 4/27/2007

After a fender-bender placed me in the hands of another insurer, I went to Paulee Body Shop simply to take advantage of the insurer's guaranteed service, and I was pleasantly surprised. Paulee Body Shop was the most professional body shop I've ever been to, and in addition to returning my car a day earlier than promised, they did excellent work. They also communicated directly with the insurer on my behalf and arranged the rental car for me to pick up and drop off at their shop. Professional, easy, and pain-free. more

Haven't been there 2/24/2007

i was just recommended by by rep at mercedes to take my car there for some minor things that i want to have worked on. more

Terrible Turn Around Time, Car wasn't fixed even after 3 months! 1/26/2007

I used Paulee Body Shop about two years ago for a minor scratch on my rear bumper when I found out that Beverly Hills Mercedes Benz sends the majority of their work to Paulee's. The work done at that time was fast and good. Pros: big flat screen in the waiting room... i spent a lot of time there. Cons: Service, Turn Around, Unprofessional, RIP OFF! Lost my gas cap, too! more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Neighborhoods:

    Central LA, Pico - Robertson

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