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Paul's Home Fashions - Austin, TX - Reviews page 1 - Judysbook

Paul's Home Fashions

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5222 Burnet Rd Ste 500
Austin, TX 78756
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(512) 452-0148
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Main categories:

Home Décor , Windows & Doors

Related categories:

Home & Garden , Construction & Repair

Reviews

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Best

All reviews seem negative

Worst

DO NOT ORDER FROM THIS THIEF!! I wish to God I looked into all of the reviews before ordering. All of them are true. It is impossible to return something without loosing half your...

Editorial review from Citysearch 6/26/2012

DO NOT ORDER FROM THIS THIEF!! I wish to God I looked into all of the reviews before ordering. All of them are true. It is impossible to return something without loosing half your money. It does not matter if it was the wrong color or not, they will make it virtually impossible for you to return the bad product they send you. I can't stress enough how you should not spend your money with these people. more

Misleading information 3/12/2009

I ordered something from Paul's on-line because their site had free shipping and said trouble free 30-day returns. I received the merchandise and it was drastically different looking than the picture on-line and the picture on the outside of the actual packaging. I emailed Paul about returning the item and he was unapologetic, he said I could return the item but he would charge an $80 return fee plus the cost of shipping back the item. So if I returned the item I would lose $110! That was more than a 1/3 of the price of the item! He was unwilling to compromise and had no customer service skills. A shame really...stores should be much more upfront about ""s/h fees"". I would never have ordered the item if I knew it would cost that much to return. Pros: Quick to respond Cons: Hidden fee amounts and lack of customer service more
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Additional information

  • Neighborhoods:

    Allandale

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