JavaScript is not enabled.
Patrick BMW - Schaumburg, IL - Reviews page 1 - Judysbook

Patrick BMW

Claim
marker
700 E Golf Rd
Schaumburg, IL 60173
marker
(847) 843-4000
Incorrect info? Correct your listing

Photos

Patrick BMW - Schaumburg, IL
Patrick BMW - Schaumburg, IL
Patrick BMW - Schaumburg, IL
Patrick BMW - Schaumburg, IL
Patrick BMW - Schaumburg, IL
Patrick BMW - Schaumburg, IL
Patrick BMW - Schaumburg, IL
Patrick BMW - Schaumburg, IL

Reviews

( 2 )
( 0 )
( 0 )
( 0 )
( 4 )

Best

I saw some negative reviews online and avoided this dealership when I was in the market for a BMW 328 xi. After making my purchase through Patrick BMW, I feel like I should ha...

Worst

THIS IS THE WORST CAR DEALERSHIP IN ILLINOIS! STAY AWAY! My husband and I went there over the weekend to pick up a new car for him and when we got there, what we were emailed ab...

Their Service Left A Lot To Be Desired 8/18/2005

My cousin purchased a used BMW from Patrick and thought he got a good deal. He was raving about their service so I decided to take my 540i there for its next service and oil change. They did a horrendous job. When they registered me, they were asking why I didn't buy it from Patrick. Then they said it will be thirty minutes but it took almost 2 hours. Then they didn't wash it as they do for all others and I had to wait further. The attendent was like 'oh, I didn't know." It said right there that the service includes car wash with. Then I went home and noticed smoke coming from the engine. I checked...and the person forgot to put the cap back on when he changed the oil! I was so upset I called them and told them how they, supposedly an authorized dealer, could forget this detail? My oil, which they just replaced was spilling on the engine and the smoke was coming from it as it became burning hot. If I didn't check, the oil would have leaked all out, and my engine would have been shot. Did they do anything to make up for it? No, a half assed attempt at an apology and they refilled the oil and wiped the engine. No consideration for my time or inconvenience. Not even a free car wash. And by the way, as I told my cousin, their service was horrible and it was more expensive than my dealer. more

Service with bad attitude 8/17/2005

Over multiple service visits to Patrick BMW's service department, I was disappointed with the treatment and service I received by the service people. I have been "mis-invoiced" and told "Well, the total was what I quoted, right? What do you want me to do, put the old parts back in?" I have dealt with various service people and have always felt that they patronize me and don't appreciate anyone asking questions. It is always next to impossible to get a loaner car, and they act like you are asking the world when you request one. I do not go here anymore, and I have started taking my car to a different BMW dealership for service where I have been treated very well. more
< Previous 1 Next >
CYBERWEEK:
50% OFF all yearly plans
Use CYBERWEEK at checkout. Expires 12/4/2016

Additional information

  • Hours:

    Mon - Fri 9am - 9pm Sat 9am - 6pm
  • Payments:

    Visa, Discover, Master Card

Best Deals and Recommendations