I had a very bad experience with this company recently. They are living on the good reputation of the previous owners as far as I am concerned The furniture I sent to them was very poorly done, not to my instructions and took two months for something that should have taken a couple of days or a week or two at most. I was so appalled I almost abandoned the furniture, Communication is a big issue. They do not answer the phone or return calls or emaila in a timely manner, they tell you they have strapping which they do not in fact have in stock. They do not pay attention to instructions. If you are a big hotel having many pieces redone they might be ok, but for the individual client I think they are pretty awful right now. Furthermore, they are very expensive for the poor quality of work and time taken. A huge thumbs down from me.
Pros: the strapping is well done and solid
Cons: poor customer service, ignored my instructions