I use this location as my primary care. Yes, I agree that the wait is usually about an hour to an hour and a half before you actually see the doctor, but then what do you want for walk-in care. I think the staff are really caring and knowledgeable. They have taken care of my daughter's broken toe and her numerous chest infections. And they are taking care of me again today for a foot infection. In short, this is as good a care as you are going to get in an urgent care facility. And they have a pharmacy inside, which I love because I don't need to make an extra trip when I am not feeling well.