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Patient First - Richmond, VA - Reviews page 1 - Judysbook

Patient First

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3370 Pump Rd
Richmond, VA 23233
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(804) 360-8061
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Reviews

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Best

I use this location as my primary care. Yes, I agree that the wait is usually about an hour to an hour and a half before you actually see the doctor, but then what do you want fo...

Worst

The doctor kept me waiting for one and half hours after they measured my body temperature, height and weight and placed me in a waiting room. During the time I was waiting I was i...

I love this place 12/23/2011

I use this location as my primary care. Yes, I agree that the wait is usually about an hour to an hour and a half before you actually see the doctor, but then what do you want for walk-in care. I think the staff are really caring and knowledgeable. They have taken care of my daughter's broken toe and her numerous chest infections. And they are taking care of me again today for a foot infection. In short, this is as good a care as you are going to get in an urgent care facility. And they have a pharmacy inside, which I love because I don't need to make an extra trip when I am not feeling well. more

The Worst Ever 6/2/2008

The doctor kept me waiting for one and half hours after they measured my body temperature, height and weight and placed me in a waiting room. During the time I was waiting I was in a lot of pain and discomfort. The assistants kept saying the doctor will be here in a moment. I stepped outside of the waiting room for several times only to see the doctor and the assistants chatting. Later the doctor recognized it's their fault to have placed me in a wrong waiting room. I was not compensated for anything whatsoever for their mistakes. Pros: quick registration Cons: everything other than quick registration more
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Additional information

  • Hours:

    Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED
  • Payments:

    Visa, Master Card

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