I have used this company's service twice. The first time they did not pick up the tables & chairs on time. We had to wait for two hours at our event site. The second time we prepaid for for tables chairs over the phone. When the our delivery guys went to pick them up they gave our delivery guys a hard time saying we paid for a lesser amount. They finally sorted it out and it was an error in their end. However, if you ever need chairs or tables at the last minute, they always have them in stock.